Error 0x800CCC05

Not Connected to Server.

1. Can you get webpages? If so you may have the wrong mailserver typed in your account or the server may be down.

2. If you cannot get webpages hangup and try connecting again.

3. Reboot your computer and try again.

4. Still not working? Still not getting webpages? If so, treat as a normal "Not Moving Data" issue. (Check your DNS numbers, rip and reinstall TCP/IP, etc..)

Error 0x800CCC06 - CONN_SEND

Error 0x800CCC07 - WOULD_BLOCK

Error 0x800CCC08 - INVALID_STATE

Error 0x800CCC09 - CONN_RECV

Error 0x800CCC0A-Message download incomplete

1. This is a possible corruption of the pop3uidl file. Close your internet connection and all programs. Search for the file pop3uidl and delete it. Reconnect and it should work.

2. Repeat step 1 with a reboot before you check your mail again.

3. You may have a corrupt or a very large file attachment on the mailserver. Large file attachments mail that are missing headers or mail that do not conform to the mail RFC's can cause this.

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Some Outlook Express Errors

Error 0x800CCC00

Authentication did not load.

Try closing and restarting OE.

2. Setup a new account in Outlook Express, re-entering your mail connection details. It is possible that your account has become corrupt.

3. Try setting up a second identity and see is it works.

4. If you still cannot connect, wait 20 minutes for a server reset of your account and then try again.

Error 0x800CCC01

Invalid certificate content.

1.Get your certificate re-issued by your authority server.

Error 0x800CCC02

1. Get your certificate re-issued by your authority server.

Error 0x800CCC03

User already connected.

1. You may be logged in on another

2. Some mailservers will not recognize an improper machine. Close all connections on all machines and wait 20 minutes to check again. disconnection in some instances. Your account may be "Poplocked". You can either wait for the "poplock" to time out, or have someone shell into the mailserver and kill the mail task running on your account. This normally only happens with accounts that have UNIX shells.

3. If you are not logged in on another machine or poplocked, then someone may be using/downloading from your account, or something is wrong with your account.

1.Start the System Configuration Utility

Click Start, click Run, type msconfig, and then click OK.

2.In General tab,uncheck LOAD STARTUP ITEMS.

3. Click the Services tab.

4. Select the Hide All Microsoft Services.

5. Click Disable All, and then click OK..

6. When you are prompted, click Restart to restart the computer.

7.When you receive the following message, click to select the Don't

show this message or launch the System Configuration Utility when Windows

start check box, and then click OK

8.Choose the Normal Startup mode on the General tab to start Windows

normally and undo the changes you made using the System Configuration

Utility.

Click Start, click Run, type msconfig, and then click OK.

The System Configuration Utility dialog box appears.

Click the General tab, click Normal Startup - load all device drivers

and services, and then click OK. When you are prompted, click Restart to

restart the computer.

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To start this Windows Parallel install. First check that the first boot device in your system BIOS is set to the CD-ROM Drive

( To find out how to access the BIOS please refer to your motherboard manual or the manufacturer of your Computer. (The system bios can usually be entered on boot, usually by pressing the F1, F2, F8, F10 or DEL key. Make sure you save the settings before exiting))

If you are unsure or don't want to enter the BIOS then just test the computer by putting the CD-ROM in the drive and reboot your computer. This is the recommended way to install windows.

Also if you have difficulty getting Windows to boot of the CD then check out CD-Rom Support Guide, Change CD-Rom in Bios and Boot Disks to get bootable floppy disk set to install Windows from.

To begin insert your Windows XP Professional CD and reboot you computer. A message "Press any key to boot from CD....." will appear, press the space bar to continue.

Setup will now inspect your computer hardware and configuration.

Setup now prepares your computer for install.

From this menu press "ENTER" to begin the install.

Windows XP License agreement, read, and if you agree press "F8" to continue, press "ESC" if you disagree. If you disagree setup will finish.

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If your computer uses an Intel x86-based processor, and the startup record for the active partition or files that you must have to start Windows become corrupted, you may not be able to start your computer. This article describes how to create a startup disk. With a startup disk, you can start your computer if the startup record becomes corrupted.

MORE INFORMATION

Create a Windows startup disk when you first install Windows on the computer. This disk is different from an MS-DOS startup disk. Unlike MS-DOS, the whole Windows operating system cannot fit on one floppy disk. A Windows startup disk contains only the files that you must have to start the operating system with the remainder of the Windows system files installed on the hard disk drive. To create the startup disk, follow these steps:

1. Insert a blank floppy disk in drive A, and then format the disk by using Windows XP.

2. From the root folder of the system partition of your hard disk drive (for example, C:\-), copy the following files to the floppy disk:

Boot.ini

NTLDR

Ntdetect.com

You may have to remove the hidden, system, and read-only attributes from the files.

3. Restore the hidden, system, and read-only attributes to the files on your hard disk if you removed these attributes.

4. If the Bootsect.dos file or the Ntbootdd.sys file resides in the system partition, repeat steps 2 through 4 to copy these files to the boot disk.

If you format a floppy disk in Windows XP, the startup record points to the NTLDR file. When NTLDR runs, it loads the available operating system selections from the Boot.ini file. If you select Windows, NTLDR runs Ntdetect.com, and then passes control to Osloader.exe. If you select MS-DOS or OS/2, NTLDR loads Bootsect.dos.

What is a boot disk?
A boot disk will allow you to boot off of a diskette instead of your hard drive.


Creating a MS-DOS boot disk
Note: These steps are for users who have MS-DOS installed on the computer. If you have any version of Windows follow the below steps for your version of Windows.

To create a MS-DOS diskette, begin by getting to the DOS directory by typing:

cd\dos

Once at the C:\DOS directory, skip to copying files.


Once you are in DOS and at the correct directory as instructed in the above sections by operating system, you are ready to create your bootable diskette. Insert a diskette that does not contain any information (it will be erased).

At the prompt, if you have MS-DOS 6.2 / Windows 3.x / Windows 95 / Windows 98, type:

FORMAT A:/S

If you have MS-DOS 5.0 type using double density 5.25" diskettes type:

FORMAT A: /360 /S

If you have MS- DOS 3.11 through 4.0 using double density 5.25" diskettes, type:

FORMAT A: /4 /S

Once the diskette has been formatted and the system has been transferred, you should be returned to your original directory. In this directory, type:

copy format*.* a: [PRESS ENTER]
copy fdisk*.* a: [PRESS ENTER]
copy mscdex*.* a: [PRESS ENTER]
copy sys*.* a: [PRESS ENTER]
copy edit*.* a: [PRESS ENTER]
copy qbasic*.* a: [PRESS ENTER] (Win 95/98 users skip this line)
copy debug*.* a: [PRESS ENTER]
copy himem*.* a: [PRESS ENTER]
copy emm386*.* a: [PRESS ENTER]


Once you have copied the above files, create an autoexec.bat and a config.sys. Get to the floppy drive by typing A:, once at the floppy drive, type:

copy con autoexec.bat [PRESS ENTER]
@echo off [PRESS ENTER]
LH A:\MSCDEX.EXE /D:CDROM [PRESS ENTER] (this line is used for your CD-ROM drive).
LH A:\MOUSE.* [PRESS ENTER] (skip line if you did not copy mouse file, the * is either sys / com).

Press and hold CTRL + Z - this should return ^Z. Once this is displayed, press enter to copy the file.

copy con config.sys [PRESS ENTER]
device=a:\himem.sys
dos=high,umb
device=a:\emm386.exe noems
files=30
buffers=20
devicehigh=a:\oakcdrom.sys /d:CDROM (this line is used for your CD-ROM drive).

Press and hold CTRL + Z - this should return ^Z. Once this is displayed, press enter to copy the file.

Congratulations, after completing the above steps you should now have a bootable floppy diskette.

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1.Start your computer and then insert the Windows XP CD into your CD-ROM drive.

2.Your computer should automatically detect the CD, and a message "Press any key to boot CD" will be displayed for 5 seconds.

3.Press a key and the CD will begin to load files that are needed to begin the installation. This make take a few minutes.

4.When asked if you wish to install Windows XP press Enter.

5.You will be presented with the End User Licensing Agreement. Press F8 to accept and continue or press F3 to cancel the install.

6.Select the partition in which you wish to install Windows XP and press the Enter key. If you wish to delete the current partition or partitions you can do so now. Once you've deleted partitions you will be asked to create a partition. At this point you can choose the size you wish. Most people will elect to create one partition that fills the entire dive. If you decide you would like multiple partitions then create a partition size that will be suitable for XP and your installed apps as well as room for cache files etc. 10GB is s nice size for a full XP install leaving plenty of room for applications etc. After XP is setup and running you can create additional partitions in the free space through XP's Computer Management Console.

7.The next screen asks if you wish to use the NTFS file system. This is the preferred file system, however, if you choose to use FAT32, you will not have all the security and stability features of Windows XP.

8.If you previously had an Operating System installed you will be given a choice of Format options . Select the Format option of your choice. When asked to start the format, press the "F" key. The formatting process may take quite a bit of time.

9.Setup will begin an automated loading of files which will take several minutes.
***Note - If you are clean installing using an XP Upgrade CD you will be asked for a qualifying product at this point. Just pop the CD for your older version of Windows into the drive while the XP setup completes an authenticity check. Following this you will be prompted for the XP CD and setup will continue.

10.After this is complete the computer will restart. Leave the XP CD in the drive but this time DO NOT press any key when the message it "Press any key to boot CD" is displayed. In 5 seconds setup will continue.

11.The Windows XP Setup wizard will lead you through the process of gathering information about you and your computer.

12.If you are connected to the Internet XP will prompt you to "Activate". Do not activate at this time. You will be prompted periodically to activate but you have 30 days to do so. Remember though that at the end of 30 days, if you have still not activated you will no longer be able to access the Desktop. Information on WPA found here Technical Details on Microsoft Product Activation for Windows XP

13.Following the Activation Screen you will be given the opportunity to Register Windows XP. Registration is optional and choosing not to register will not have any negative effect on your system.

14.You will be required to enter your account password to gain access to the Windows XP Desktop.

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