Award Recognizes the 100 “Most Promising” Asian Companies Driving the Future of Technology

Silicon Valley, CA, Dec 9th, 2008— Red Herring today announced that iYogi is a winner of the Red Herring 100 Award, a selection of the 100 most innovative private technology companies based in Asia.

iYogi delivers technical support services directly to consumers and small businesses and is the first, global, technical support brand based out of India with more than 50,000 customers. The company offers consumers an unlimited, annual subscription service for $119.99 per desktop that includes support for a wide range of technologies, including PC hardware, Microsoft Products Support, Windows Operating systems,Computer Support ,Software applications, MP3 players, Networking devices, Digital camera, Printers and scanners etc.

The Red Herring editorial board diligently surveyed the entrepreneurial scene throughout Asia and identified the top 100 out of more than 1,000 closely evaluated companies that are leading the next wave of innovation.
“Our winners and Finalists demonstrate that Asia is increasingly becoming a leader in innovation, contrary to common stereotypes", said Joel Dreyfuss, editor-in-chief of Red Herring. " It was tough to choose just the top 100 finalists from such a large list of excellent contenders, and we are very happy with the quality of the companies we selected as finalists."

“We believe consumers and small business owners should have low-cost access to the highest quality support available on the planet", said Uday Challu, CEO of iYogi. “We are thrilled that our innovative approach to solving everyday technology problems for consumers and our managed services for small businesses has been recognized by Red Herring’s keen-eyed leadership. We are continuously innovating in adding new services that includes PC recovery, anti-virus, anti-spyware, data back-up and PC optimization in providing the best tech support experience for our customers”, adds Uday.

The 100 winning companies have been announced at the Red Herring Asia event in Hong Kong. The CEOs of the winning start ups presented their innovative ideas and technologies to an audience of leading entrepreneurs, financiers, and corporate strategists at the event at the Hong Kong, JW Marriott Hotel earlier this week.


About iYogi

iYogi is the first direct-to-consumer and small business technical support service from India. Providing an annual unlimited subscription to technical support, iYogi now boasts of more than 50,000 customers. The company employs 600 professionals servicing customers in the US, UK, Canada, Australia and fast expanding to 12 new geographies across the globe. iYogi’s resolution rate of 87 percent and customer satisfaction rate of 93 percent are amongst the highest published benchmarks in the industry. For further information, please visit www.iyogi.net.

iYogi Contact

Vishal Dhar
President Marketing, iYogi Inc.
Phone: 212 229 0901
Email: vishal@iyogi.net

Clearing your recent documents from your start menu is very easy and I will help in doing so.Right click the start menu icon and select Properties. Click the Start Menu tab and click on Customize.

In the Customize Start Menu window click on the Advanced tab.

Then you have two options:

1) Click the Clear List button to just clear the recent documents.

2) Uncheck the "List my most recently opened documents" box to make the entire feature go away.

Check the one accordingly.

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Guide to Remove IEAntivirus with Spyware Cease

Customize Your Windows Vista Logon Screen

How to fix computer hang frequently

How to Improve Boot Times

Black screen error

Improve XP Shutdown Speed

Operating System: Windows 95, Windows 98, Windows 2000, Windows Me, Windows NT, Windows Server 2003, Windows XP, Windows Vista

Summary: IEAntivirus is rogue security software that comes into user’s PC system through Vundo Trojan, Virus or fake software, generating fake system warning alerts and fake scan results to deceive users into paying for its license. IEAntivirus comes from rogue antispyware programs such as MalwareBell, MalwareBell 3.2 and IE Defender. Not only does it cause your computer to slow down without explanation, it would also put your data and privacy in risk. We recommend you to run a scan of computer to detect any spyware threats.

Files associated with IEAntivirus

• %UserProfile%\Desktop\IE AntiVirus 3.2.lnk
• %UserProfile%\Start Menu\Programs\IE AntiVirus 3.2.lnk
• %ProgramFiles%\IEAntiVirus\ieas.db2
• %ProgramFiles%\IEAntiVirus\ieas.db3
• %ProgramFiles%\IEAntiVirus\ieav.exe
• %ProgramFiles%\IEAntiVirus\uninst.exe

Then, it will create the following registry entry so that it executes no matter when Windows starts up.
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run\”antispy” = “C:\Program Files\IEAntiVirus\ieav.exe”

Registry Subkeys Associated with IEAntivirus

• HKEY_CURRENT_USER\Software\IEAntiVirus
• HKEY_CURRENT_USER\Software\Microsoft\Bind
• HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\IE AntiVirus

Manually Removal of IEAntivirus

Note: SpywareCease. Com highly recommends you back up your computer before you modify anything. Incorrectly remove of registry files can lead to permanently loss of data.

1. Click Start Menu / Run

2. Enter regedit

3. Delete the following registry entry :
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run\”antispy” = “C:\Program Files\IEAntiVirus\ieav.exe”

4. Delete the registry subkeys below:

• HKEY_CURRENT_USER\Software\IEAntiVirus
• HKEY_CURRENT_USER\Software\Microsoft\Bind
• HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\IE AntiVirus

However, manual removal of IEAntivirus may be difficult and you may run the risk of destroying your computer. Besides, you are always required to back up computer before any modify is made. To save time and avoid risking destroying your computer, we highly recommend you use a spyware scanner such as Spyware Cease, to detect IEAntivirus and other spyware, adware, Trojans, viruses, keyloggers, and more that sneak into your PC without your permission.

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Customize Your Windows Vista Logon Screen

Windows Cannot Find Msconfig Fix

How to fix computer hang frequently

Black screen error

Clean/fresh installation of Windows XP

Symantec Corp. (NASDAQ: SYMC) announced today that Symantec's Global Enterprise Support Services has been honored by the Service & Support Professionals Association (SSPA) with the Service Excellence STAR award for Partner Management. This award recognizes Symantec for exceptional support partner management capabilities and best practices in selecting and enabling partners to deliver a seamless and exceptional customer experience. Symantec has also been inducted to the SSPA STAR Awards Hall of Fame for having received five STAR awards for service excellence to-date.

"Symantec is driving industry leadership in support partner excellence," said Stephen Smith, executive director, SSPA. "They have created a partner-centric culture and drive support best practices with their partners to deliver higher quality of service to customers."

Symantec underwent a rigorous evaluation process conducted by SSPA's Advisory Board which is made up of industry executives. Nominees were judged against a broad set of criteria including partner training and certification, knowledge sharing, support infrastructure, performance metrics, customer impact, partner incentives, business drivers and creating a partner-centric culture.

"Symantec is honored to be recognized by the SSPA with these two prestigious awards for service excellence," said David Hare, vice president, Global Enterprise Support Services at Symantec. "These awards validate our ongoing commitment to deliver world-class support. We continue to make strategic support investments to ensure we deliver continuous value and a seamless support experience to our customers and partners."

"As a member of Symantec's Technical Support Partner Program (TSPP), we've seen Symantec demonstrate their commitment to ensuring the success of their partners," said Mark Arnold, vice president, Partner Alliances and Strategic Business Development, Consonus Technologies. "Symantec's TSPP has provided us with an authorized support services option that customers truly appreciate and benefit from, while at the same time, allowing us to differentiate ourselves from product-only resellers."

Live Computer Support and Technical Support is now offered at all hours of the day and night via chat, Remote, Online and over the phone by Microsoft Certified Technicians.

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Customize Your Windows Vista Logon Screen

How to fix computer hang frequently

Optimise Display Settings

The Complete Guide To Optimising Windows XP

Blue screen error

There's nothing more annoying than seeing the default logon screen every time you start up your computer, or when you lock your workstation. Thankfully we got the solution for this as well there is a free utility to replace the logon screen with any wallpaper you choose.

It’s very simple, what you have to do is to download and install the utility and thn click Apply Button to see the changes. It will lock your computer , you can unlock it buy entering your password.

The utility is very simple and easy to use, just click on an entry in the list, and use the Apply button to select it. The download button will take you to the directory of logon screens on WinCustomize.

You can also click the Create button and choose any image you want. For instance, if you wanted to have the logon screen match your desktop wallpaper, just choose the wallpaper using the browse button.

You can then save the wallpaper as a logon screen file and even share it with other people on WinCustomize.

Live Computer Support and Technical Support is now offered at all hours of the day and night via chat, Remote, Online and over the phone by Microsoft Certified Technicians.

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Windows Cannot Find Msconfig Fix

How to Improve Boot Times

Black screen error

Optimise your internet connection

Following are the Causes:

1. Msconfig.exe file is deleted due to file corruption, virus infection, or manually removed from its original folder.
2. Its registry value was changed or removed.

Following methods can be tried to solve the issue:

Method 1:

• See if your system still has msconfig.exe on it. By default, msconfig.exe is located in the C:\WINDOWS\PCHEALTH\HELPCTR\Binaries folder.
• If it is missing on the folder, get a new copy of msconfig.exe file. Look for it on the internet through search engines and download it.
• Once you get a copy of it, place the file on C:\WINDOWS\PCHEALTH\HELPCTR\Binaries folder.
• Now, go to Start > Run and type msconfig and click OK.

If problem was not solved by the method 1, than go for Method 2.

Method 2:

• Open Registry Editor and see if the value for msconfig has been changed or is missing.
• To do this, Click Start > Run and type regedit then click OK.
• On the left pane of Registry Editor, double click HKEY_LOCAL_MACHINE \ SOFTWARE \ Microsoft \ Windows \ CurrentVersion \ App Paths
• You should see a whole bunch of subfolders underneath for various applications. Look for MSCONFIG.EXE in that list.
• If you do not see it, create it by right-clicking on App Paths and going to New --> Key.
• You should now see a New Key #1. Change its name to MSCONFIG.EXE.
• Once you have done this, highlight MSCONFIG.EXE and look at the right side.
• In the Name column, you should see something with an "ab" icon that says (Default).
• In the Type Column, it should say REG_SZ.
• The Data column should have the correct path to the executable, C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe.
• If it does not, you can double-click where it says (Default) and fill in the correct value.

• Source- pcrepairtechniques

Sometimes while working, The mouse freezes and the screen seems to have come to halt and also keyboard does not respond as well.This is generally a computer hang. Computer hangs because of Overheating of processor or Motherboard. If the cooling fan is faulty, the processor gets heated up and ceases to work beyond a particular temperature. Or may be due to Faulty hard drive hard disc problems also hangs the computers in case the important Operating System files needed to keep the computer running, become in-accessible.

To Fix the PC hangs (computer hang problem),you can follow two steps:

Step1: Check that the cooling fans on the processor is working properly or not. So ensure that the fan is working fine and is clean. If not, then get the fan replaced. Also check for the additional fans on your computer casing/cabinet(if any).

Step2: To Fix this, run a disk scan which checks for disc errors and fixes the bad sectors (some examples are scandisk and checkdisk utilities in windows). If there are bad sectors which can not be repaired, then you need to replace your hard disc.

Tip for better performance: Once there are no bad sectors and the disc scan is complete, do a de-fragmentation of your hard disc partition(this may take long time), it will help the computer to access files easily and computer runs better(also fast in some cases).
These three steps will fix your computer hangs considerably.

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Symantec launches online PC tech support services

How to Improve Boot Times

How to go to Recovery console:

Paging file

Symantec on Tuesday announced two premium online services that help tweak the performance of PC desktops through remote access by qualified technicians.
Both services are only available to customers using Windows XP and Vista, and are open to customers not currently using any Norton products.
One is a diagnostic service called PC Checkup for $29.99. "Think of it like taking your car to the auto dealership service," said Lenny Alugas, vice president of Norton Premium Services. The technician will perform a series of tests then inform the customer if additional services are necessary. The second premium service, PC Tune Up, is more invasive. At $69.99, the technician will run a diagnostic, then fine-tune the operating system for performance. Both services include "next step" recommendations so that customers can be aware of the causes and take better care of their PCs in the future.
The market for these services, a Symantec representative said, a skewed toward a female audience that is technical but doesn't have the time to figure out a problem by themselves. In 2007 Consumer Reports found that 1.8 million U.S. households had junked their PCs over the past two years simply because of performance problems.
"The biggest competitor in the market is friends and families of people who need to have their computers fixed," said Alugas. Other competition includes small PC repair shops and some of the larger electronics retailers that have tech benches.
When asked how the services complement or compare with software already sold by Symantec, Alugas said, "In Norton 360, we will delete your Internet cache or empty your recycle bin, but we don't try to manage your start-up items." He described the services as much more interactive.
The two services, along with Norton technical support (which is now free), use LogMeIn Rescue, a remote access client, that allows the Norton technician to manipulate the PC while you watch. The technician can simultaneously chat via text with the customer, querying about the uses of particular unused applications in memory or on the hard drive itself. Nothing is done without the customer being aware, said Alugas.
He said the services grew out of an observation that customers would often call for Norton technical support, then discover it wasn't a Norton problem but something eating up all their RAM or that they didn't have as much hard drive space as they thought. The two online services are organic to Norton and not the product of a recent acquisition by Symantec.
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How to Improve Boot Times
Paging file
Black screen error
Improve XP Shutdown Speed

A great new feature in Microsoft Windows XP is the ability to do a boot defragment. This places all boot files next to each other on the disk to allow for faster booting. By default this option in enables but on some builds it is not so below is how to turn it on.
Go to Start Menu and Click Run
Type in "Regedit" then click ok
Find "HKEY_LOCAL_ MACHINE¥SOFTWARE¥Microsoft¥Dfrg¥BootOpt imizeFunction"
Select "Enable" from the list on the right
Right on it and select "Modify"
Change the value to "Y to enable"
Reboot .
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How to go to Recovery console
Paging file
Black screen error
Improve XP Shutdown Speed

1.1.Insert the windows xp cd.

2.Restart the computer and keep pressing del,f2,f10,f1,f8 and then you will be in bios.

3.In bios,change the boot system(select cdrom)

When you see the "Welcome To Setup" screen, you will see the options below

(This portion of the Setup program prepares Microsoft

Windows XP to run on your computer:

To setup Windows XP now, press ENTER.

To repair a Windows XP installation using Recovery Console, press R.

To quit Setup without installing Windows XP, press F3.)

4.Press R to go to the recovery console.

Scenerio:::--

(a) If you forget adminstrator's password and user's passwords.

Insert the windows xp cd,restart the computer,keep taping del to go to bios,select the

boot system .

Select the XP installation you want to repair from the list and press R to start the repair.

After getting gui ,press shift+f10 to get the command prompt,type

control(space)userpasswords2 and then we can reset the password.

(b) If he forget the user password and administrator is blank.

Either go to safe mode and go to user accounts in control panel or you can directly go the

control panel without safe mode.

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Paging file

Black screen error

Optimise your internet connection

Disable Performance Counters

iYogi – a leading provider of technical support services with horizons in the US, UK, Canada and Australia – today announced the launch of its exclusive server monitoring tools for small businesses. The new product offers integrated technology solutions to surmount the users’ unique IT support requirements thereby enabling them to derive and share information, data, enable network performance analysis, and security trends critical to plan and mana ge their set of servers – 24x7.

Uday Challu, iYogi’s CEO commented, “Holding a significant niche for itself in the computer support industry, iYogi has always known to be on the forefront of adapting breakthrough technology to exceed customer service expectations. This time we have developed a tool offering value-add functionality which will help small business customers maximize the business outcomes of IT.”

iYogi’s monitoring tool provides real time observation and monitoring solutions to ensure more robust and reliable IT support and infrastructure for small buinesses. Small Business owners also get a comprehensive assesment of their IT environment to meet technology needs with the scalability for future growth and create preventative measures based on quick analysis of network device alerts, pre-failure indicators, performance benchmark and security issues.

The new Monitoring and performance tool will provide small business with the opportunity to test all technical and non-technical aspects of their servers and help them to strengthen overall IT infrastructure. The array of services will include: Patch Management, Security Auditing, Site Inventory, Real Time Alerting Script Based Management, and Rights Management Services for all critical server issues.

“Irrespective of the business being small or large, when the consumer chooses iYogi, he leverages the potential of an elite taskforce of Microsoft Certified System Engineers and Cisco Certified Network Associates, ready to service their critical assets, using the most advanced network asset tracking and Performance monitoring”, adds Challu.

Another factor where the Company aims to distinguish itself from its competitors is product pricing. Embracing the concept of service quality, iYogi offers competitively priced technical support services at no-haggle, low prices.

As for its small business support, the Company has integrated its exclusive Monitoring and Alerting Services under one price umbrella of just $480 annually. per server i.e. $49.99 per month. The price is certainly hard to find anywhere else.

For more information on iYogi Small Business Support, visit http://www.iyogibusiness.com/

Contact Details:
Company Name: iYogi Technical Services Pvt Ltd
Address: iYogi Inc.
12 Desbrosses Street
3rd Floor
New York, NY 10013
Toll Free no:1-800-237-3901
Work Number: 1-212-229-0901
Fax Number: 1-888-867-2715

The paging file is the area on the hard disk that Windows uses as if it
were random access memory (RAM) This is sometimes known as "virtual
memory." By default, Windows stores this file on the same partition as
the Windows system files. You can increase the performance of Windows,
and increase free space on the boot partition, by moving this file to a
different partition.

How to Move the Paging File:
1. Log on to the computer as Administrator.
2. Click Start, and then click Control Panel.
3. Click Performance and Maintenance, and then click System.
4. Click the Advanced tab, and then under Performance, click Settings.
5. Click the Advanced tab, and then under Virtual memory, click Change.

6. In the Drive [Volume Label] list, click a drive other than the one
on which Windows is installed (Windows is usually installed on the drive
C). Under Total paging file size for all drives, note the value that
is displayed next to Recommended.
7. Click Custom size, and then type the recommended value in the
Initial size (MB) box.
8. Type the maximum size that you want to allow for paging in the
Maximum size (MB) box, and then click Set.
9. In the Drive [Volume Label] box, click the drive on which Windows is
installed (usually the drive C), and then use one of the following
steps:• If you do not want a paging file on the drive, click No paging
file, and then click Set. A message similar to the following message
appears:
If the pagefile on volume C: has an initial size of less than 126
megabytes, then the system may not be able to create a debugging information
file if a STOP error occurs.
Continue anyway?
Click Yes.

• If you want to keep the minimum size of the paging file on the drive,
click Custom size, and then type a value that is equal to or greater
than the amount of RAM in the computer in the Initial size (MB) box.
Type that same value in the Maximum size (MB) box, and then click Set.

10. The following message appears:
The changes you have made require you to restart your computer before
they can take effect.
Click OK, click OK, click OK, and then click Yes when you are prompted
to restart the computer.
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Black screen error
Improve XP Shutdown Speed
How to troubleshoot Windows XP startup problems
Optimise your internet connection
Disable Performance Counters
Speedup Folder Browsing

When you try to start Windows XP, the computer may appear to stop responding (hang) with an empty, black screen immediately after the power-on self test (POST) is complete and before the Windows XP logo typically appears on the screen.
CAUSE
This issue may occur if one of the following conditions is true:
Cause 1
This issue may occur if you have a CD, a DVD or a floppy disk in your CD, DVD, or floppy drive when you start the computer.
Cause 2
This issue occurs if one or more of the following elements are corrupted and will not load during the boot sequence of the computer:• Master boot record
• Partition tables
• Boot sector
• NTLDR file

RESOLUTION
To resolve this issue, follow these steps.
Resolution for Cause 1
To resolve this issue, remove the media in your CD, DVD, or floppy drive and then restart the computer.
Method 1: Troubleshoot the specific element that causes Windows not to load
Note This option requires that you perform multiple steps to determine the exact element that causes the issue. This option may allow for you to keep customizations in Windows.1. Restart your computer in
safe mode. To do this, press the F8 key while Windows is starting. Then, create a Windows XP boot disk to start the computer.
If you can start the computer from the boot disk without receiving an error message, the damage is limited to the master boot record, the boot sector, or the NTLDR file. After Windows XP is running, immediately back up all data before you try to fix the boot sector.
Use Disk Management to view the partition information and to verify that the disk partition (or partitions) is correct. To use Disk Management, follow these steps: a. Click Start, right-click My Computer, and then click Manage.
b. Expand Storage, and then click Disk Management.
If invalid partitions are present or you cannot start your computer by using a boot disk, consider reinstalling Windows XP on your computer and restoring your data and configuration information from a recent backup.
If you do not have a current backup copy of the data on the computer, contact a computer specialist to determine the best method of data recovery and configuration.
2. Run a current virus scanning program to verify that no virus is present.
3. Repair the master boot record by using the FIXMBR command from the Windows XP Recovery Console.
Warning If your computer is infected with a virus and you use the FIXMBR command, you may be unable to start the computer. Before you use this command, make sure that the computer is not infected with a virus.
4. If the primary boot partition is a FAT partition, use the FIXBOOT command from the Windows XP Recovery Console to write a new boot sector on the system partition, and then use the FIXMBR command to repair the master boot record.
Method 2: Repair your Windows installation
Note Repairing your Windows installation may change the configuration of Windows. You may also have to follow this step if you complete all the troubleshooting in steps option 1 and the problem is not resolved. 1. Use the Windows XP CD-ROM to start your computer. On the Welcome to Setup screen, press ENTER to set up Windows XP.
2. Press F8 to agree to the license agreement.
3. Use the ARROW keys to select the Windows XP installation that you want to repair, and then press R.
Windows XP Setup repairs the installation files, Windows XP automatically restarts, and then the Setup program finishes the repair of your Windows XP installation.
4. Follow the remaining steps to set up Windows.
Note You must have your 25-character product key to complete these steps.
5. As soon as this issue is resolved, make sure that the firewall is enabled
6. Run a virus scan on the computer because problems with corrupted elements can be attributed to viruses.
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Improve XP Shutdown Speed
How to troubleshoot Windows XP startup problems
Optimise your internet connection
Disable Performance Counters

This tweak reduces the time XP waits before automatically closing any running programs when you give it the command to shutdown.
Go to Start then select Run
Type 'Regedit' and click ok
Find 'HKEY_CURRENT_USER¥Control Panel¥Desktop'Select 'WaitToKillAppTimeout'
Right click and select 'Modify'
Change the value to '1000′
Click 'OK'
Now select 'HungAppTimeout'
Right click and select 'Modify'
Change the value to '1000′
Click 'OK'
Now find 'HKEY_USERS¥.DEFAULT¥Control Panel¥Desktop'
Select 'WaitToKillAppTimeout'
Right click and select 'Modify'
Change the value to '1000′
Click 'OK'
Now find 'HKEY_LOCAL_MACHINE¥System¥CurrentControlSet¥Control'
Select 'WaitToKillServiceTimeout'
Right click and select 'Modify'
Change the value to '1000′
Click 'OK'
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How to troubleshoot Windows XP startup problems
Optimise your internet connection
The Complete Guide To Optimising Windows XP

One of the most common troubleshooting problems in Windows XP is the failure of a system to start up properly. These failures can be caused by a number of issues, including poorly written or malicious software, faulty device drivers, hardware incompatibilities, corrupt or missing system files and incorrect system configurations. Determining the source of the problem, and fixing it, is easier if you use a methodical, step-by-step approach.
The first question that should be asked when troubleshooting startup problems for Windows XP is: What changed? If a user has just loaded new software, added new hardware, updated drivers or made a change to the system configuration, you should assume this was the cause of the issue until you have ruled it out by undoing the change. This includes operating system updates from Microsoft, which have been known to cause an occasional issue. If a recent change is not a potential cause of the startup failure, you should suspect hardware failure, viruses or malicious software or data corruption. Troubleshooting the issue will depend on the point at which startup fails. The further along in the startup process the failure occurs, the easier it is to troubleshoot and repair.
If the workstation starts normally and fails after logon
The problem may be related to a user profile, network logon script, application, driver or service. If the system produces an error message or blue screen, copy the message and check Microsoft's Knowledge Base to see if it is a known issue and if a workaround or patch exists. If the issue is not in Microsoft's database, try searching technical discussion groups, third-party sites or Usenet.
If you do not receive an error message, and the system simply hangs or continually restarts:
1. Try logging in with a different account. If this resolves the issue, the problem may be related to the user's profile, account profile, permissions or group policy settings. Start by checking the event log on the local machine by using the Microsoft Management Console.
2. Try logging with a local account. If this resolves the issue, the problem may be related to authentication, networking, logon scripts, drive mappings or related issues. Again, the workstation's event logs may provide additional clues to the cause of the failure.
3. Try booting into Safe Mode by pressing F8 during startup and choosing Safe Mode from Windows Advanced Options Menu. Safe Mode loads Windows with a minimal set of drivers and services. If the problem still occurs, it is most likely related to corrupt or missing operating system files or hardware. If the problem does not occur, it is likely to be a driver, service or startup application issue.
4. Enable Bootlogging by pressing F8 during startup, and choosing Enable Bootlogging from the Windows Advanced Options Menu. Bootlogging is a diagnostic feature that will list every driver the operating system tries to load. It creates a text file named Ntdtlog.txt in the Windows directory that can be opened with Notepad. You can also check the status of your hardware devices using Device Manager, which can be accessed via the Microsoft Management Console, or by right clicking the My Computer icon, clicking Properties, selecting the Hardware tab, and clicking the button labeled "Device Manager." From the Device Manager menu, you can add, remove or disable hardware, as well as update or roll back drivers.
5. Perform a clean boot. A clean boot is similar to Safe Mode, except that it offers greater control of the boot process. Here are the steps:
o Logon onto the workstation using an account with Administrator privileges.
o Click Start, click Run, type msconfig in the Open box, and then click OK.
o On the General tab, select Selective Startup, and clear the checkmarks next to the Process System.ini, Process Win.ini File, and Load Startup Items. (Note: You will not be able to clear the "Use original Boot.ini" check box.)
o Next, click the Services tab and check the option to Hide All Microsoft Services. This option will display only the services started by non-Microsoft applications. Select the Disable All option. Click Apply, then click OK and reboot. WARNING: If you clear the Load System Services option on the General tab of the System Configuration Utility, or if you disable all Microsoft services on the Services tab, then all of the restore points for the System Restore utility are deleted.
o If the system starts normally, restart the msconfig utility, choose the General tab, and select the box to next Process System.ini File, click OK and restart the system. If the problem does not reoccur, repeat this step for the Process Win.ini File, Load Startup Items and Load System Services options. If the problem reoccurs, the last item enabled contains the source of the problem.
o If the problem reoccurs after selecting the Load System Services option, you can use the msconfig utility to load each service one at a time until you discover the source of the problem. Services can also be enabled or disabled via the Microsoft Management Console, or via the Computer Management Console.
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More on Windows Xp and Tech Support>>
Optimise your internet connection
Disable Performance Counters
Speedup Folder Browsing
Optimise Display Settings

There are lots of ways to do this but by far the easiest is to run TCP/IP Optimizer
Download and install
Click the General Settings tab and select your Connection Speed (Kbps)
Click Network Adapter and choose the interface you use to connect to the Internet
Check Optimal Settings then Apply
Reboot
Optimise Your Pagefile
If you give your pagefile a fixed size it saves the operating system from needing to resize the page file.
Windows XP sizes the page file to about 1.5X the amount of actual physical memory by default. While this is good for systems with smaller amounts of memory (under 512MB) it is unlikely that a typical XP desktop system will ever need 1.5 X 512MB or more of virtual memory. If you have less than 512MB of memory, leave the page file at its default size. If you have 512MB or more, change the ratio to 1:1 page file size to physical memory size.
Right click on My Computer and select Properties
Select the Advanced tab
Under Performance choose the Settings button
Select the Advanced tab again and under Virtual Memory select Change
Highlight the drive containing your page file and make the initial Size of the file the same as the Maximum Size of the file.
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Disable Performance Counters
Speedup Folder Browsing
Optimise Display Settings
Blue screen error:
Some Oulook Express Errors - II

Windows XP has a performance monitor utility which monitors several areas of your PC's performance. These utilities take up system resources so disabling is a good idea. To disable:
+download and install the Extensible Performance Counter List
+Then select each counter in turn in the 'Extensible performance counters' window and clear the 'performance counters enabled' checkbox at the bottom.button below
>>Improve Memory Usage With Cacheman
Cacheman Improves the performance of your computer by optimizing the disk cache, memory and a number of other settings. Once Installed:
+Go to Show Wizard and select All
+Run all the wizards by selecting Next or Finished until you are back to the main menu. Use the defaults unless you know exactly what you are doing
+Exit and Save Cacheman
+Restart Windows
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Speedup Folder Browsing
The Complete Guide To Optimising Windows XP
Some Outlook Express Errors

You may have noticed that every-time you open my computer to browse folders that there is a slight delay. This is because Windows XP automatically searches for network files and printers every-time you open Windows Explorer. To fix this and to increase browsing significantly:

• Open My Computer
• Click on Tools menu

Click on Folder Options

• Click on the View tab.
• Uncheck the Automatically search for network folders and printers check box
• Click Apply
• Click Ok
• Reboot your computer

Disable Performance Counters
Windows XP has a performance monitor utility which monitors several areas of your PC's performance. These utilities take up system resources so disabling is a good idea. To disable:

• download and install the Extensible Performance Counter List
• Then select each counter in turn in the 'Extensible performance counters' window and clear the 'performance counters enabled' checkbox at the bottom.button

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Optimise Display Settings

The Complete Guide To Optimising Windows XP

Blue screen error

Windows XP can look cool and hot at the same time but displaying all the visual items can waste system resources. To optimise:

• Go to Start
• Click Settings
• Click Control Panel
• Click System
• Click Advanced tab
• In the Performance tab click Settings
• Leave only the following ticked:
• Show shadows under menus
• Show shadows under mouse pointer
• Show translucent selection rectangle
• Use drop shadows for icons labels on the desktop
• Use visual styles on windows and buttons

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The Complete Guide To Optimising Windows XP

Blue screen error

out look Express Errors - III

The Complete Guide To Optimising Windows XP

Beginners

• Remove Annoying Delete Confirmation Messages
  Although not strictly a performance tweak I love this fix as it makes my machine 'feel' faster. I hate the annoying 'are you sure?' messages that XP displays, especially if I have to use a laptop touchpad to close them. To remove these messages:
• Right-click on the 'Recycle Bin' on the desktop and then click 'Properties'
• Clear the 'Display Delete Confirmation Dialog' check box and click 'Ok'. If you do accidentally delete a file don't worry as all is not lost. Just go to your Recycle Bin and 'Restore' the file.

Disable Indexing Services
Indexing Services is a small little program that uses large amounts of RAM and can often make a computer endlessly loud and noisy. This system process indexes and updates lists of all the files that are on your computer. It does this so that when you do a search for something on your computer, it will search faster by scanning the index lists. If you don't search your computer often, or even if you do search often, this system service is completely unnecessary. To disable do the following:

• Go to Start
• Click Settings
• Click Control Panel
• Double-click Add/Remove Programs
• Click the Add/Remove Window Components
• Uncheck the Indexing services box
• Click 'Next'

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Cause: hardware, drivers, corrupt files & software

Resolution:

a) GO to safe mode-if you are able to go to safe mode but not in normal mode

-we can try clean boot

-go to device manager , disable some devices then restart the computer

-run sfc /scan now

-repair the windows.

-reinstall the windows.

b)if you are getting blue screen in safe mode as well

-except keyboard, mouse, power, Ethernet ----disconnect everything

-power drain (unplug the power from cpu and keep pressing power button for 2min)

-repair the windows

-reinstall the windows.

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Some Outlook Express Errors

Some Oulook Express Errors - II

Error 0x800CCC0B-Server or maildrop is busy.

1. Try to retreive email about once every 5 minutes. Alternatively call your ISP help desk and to make sure that the server hasn't crashed.

2. You may be logged in on another machine. Close all connections on all machines and wait 20 minutes to check again.

3. Some mailservers will not recognize an improper disconnection in some instances. Your account may be " "Poplocked" ". You can either wait for the " "poplock to time out or have someone shell into the mailserver and kill the mail task running on your account. This normally only happens with accounts that have UNIX shells.

4. If you are not logged in on another machine or poplocked then someone may be using/downloading from your account or something is wrong with your account.

Error:0x800CCC0C - NOT_INIT

0x800CCC0D - Cannot locate server.

1. Can you get webpages? If so you may have the wrong mailserver typed in your account or the server may be down.

2. If you cannot get webpages hangup and try connecting again.

3. Reboot your computer and try again.

4. Still not working? Still not getting webpages? If so treat as a normal " "Not Moving Data issue. (Check your DNS numbers rip and reinstall TCP/IP etc..)

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Some Oulook Express Errors - II

Error 0x800CCC05

Not Connected to Server.

1. Can you get webpages? If so you may have the wrong mailserver typed in your account or the server may be down.

2. If you cannot get webpages hangup and try connecting again.

3. Reboot your computer and try again.

4. Still not working? Still not getting webpages? If so, treat as a normal "Not Moving Data" issue. (Check your DNS numbers, rip and reinstall TCP/IP, etc..)

Error 0x800CCC06 - CONN_SEND

Error 0x800CCC07 - WOULD_BLOCK

Error 0x800CCC08 - INVALID_STATE

Error 0x800CCC09 - CONN_RECV

Error 0x800CCC0A-Message download incomplete

1. This is a possible corruption of the pop3uidl file. Close your internet connection and all programs. Search for the file pop3uidl and delete it. Reconnect and it should work.

2. Repeat step 1 with a reboot before you check your mail again.

3. You may have a corrupt or a very large file attachment on the mailserver. Large file attachments mail that are missing headers or mail that do not conform to the mail RFC's can cause this.

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Some Outlook Express Errors

Error 0x800CCC00

Authentication did not load.

Try closing and restarting OE.

2. Setup a new account in Outlook Express, re-entering your mail connection details. It is possible that your account has become corrupt.

3. Try setting up a second identity and see is it works.

4. If you still cannot connect, wait 20 minutes for a server reset of your account and then try again.

Error 0x800CCC01

Invalid certificate content.

1.Get your certificate re-issued by your authority server.

Error 0x800CCC02

1. Get your certificate re-issued by your authority server.

Error 0x800CCC03

User already connected.

1. You may be logged in on another

2. Some mailservers will not recognize an improper machine. Close all connections on all machines and wait 20 minutes to check again. disconnection in some instances. Your account may be "Poplocked". You can either wait for the "poplock" to time out, or have someone shell into the mailserver and kill the mail task running on your account. This normally only happens with accounts that have UNIX shells.

3. If you are not logged in on another machine or poplocked, then someone may be using/downloading from your account, or something is wrong with your account.

Computer Repair and Computer Technical Support will always be provided by Microsoft certified techs 24x7.

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CLEAN BOOT
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