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Following are the Causes:

1. Msconfig.exe file is deleted due to file corruption, virus infection, or manually removed from its original folder.
2. Its registry value was changed or removed.

Following methods can be tried to solve the issue:

Method 1:

• See if your system still has msconfig.exe on it. By default, msconfig.exe is located in the C:\WINDOWS\PCHEALTH\HELPCTR\Binaries folder.
• If it is missing on the folder, get a new copy of msconfig.exe file. Look for it on the internet through search engines and download it.
• Once you get a copy of it, place the file on C:\WINDOWS\PCHEALTH\HELPCTR\Binaries folder.
• Now, go to Start > Run and type msconfig and click OK.

If problem was not solved by the method 1, than go for Method 2.

Method 2:

• Open Registry Editor and see if the value for msconfig has been changed or is missing.
• To do this, Click Start > Run and type regedit then click OK.
• On the left pane of Registry Editor, double click HKEY_LOCAL_MACHINE \ SOFTWARE \ Microsoft \ Windows \ CurrentVersion \ App Paths
• You should see a whole bunch of subfolders underneath for various applications. Look for MSCONFIG.EXE in that list.
• If you do not see it, create it by right-clicking on App Paths and going to New --> Key.
• You should now see a New Key #1. Change its name to MSCONFIG.EXE.
• Once you have done this, highlight MSCONFIG.EXE and look at the right side.
• In the Name column, you should see something with an "ab" icon that says (Default).
• In the Type Column, it should say REG_SZ.
• The Data column should have the correct path to the executable, C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe.
• If it does not, you can double-click where it says (Default) and fill in the correct value.

• Source- pcrepairtechniques

Sometimes while working, The mouse freezes and the screen seems to have come to halt and also keyboard does not respond as well.This is generally a computer hang. Computer hangs because of Overheating of processor or Motherboard. If the cooling fan is faulty, the processor gets heated up and ceases to work beyond a particular temperature. Or may be due to Faulty hard drive hard disc problems also hangs the computers in case the important Operating System files needed to keep the computer running, become in-accessible.

To Fix the PC hangs (computer hang problem),you can follow two steps:

Step1: Check that the cooling fans on the processor is working properly or not. So ensure that the fan is working fine and is clean. If not, then get the fan replaced. Also check for the additional fans on your computer casing/cabinet(if any).

Step2: To Fix this, run a disk scan which checks for disc errors and fixes the bad sectors (some examples are scandisk and checkdisk utilities in windows). If there are bad sectors which can not be repaired, then you need to replace your hard disc.

Tip for better performance: Once there are no bad sectors and the disc scan is complete, do a de-fragmentation of your hard disc partition(this may take long time), it will help the computer to access files easily and computer runs better(also fast in some cases).
These three steps will fix your computer hangs considerably.

Computer Support and Technical Support will always be provided by Microsoft certified technicians 24x7 ..Live

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Symantec launches online PC tech support services

How to Improve Boot Times

How to go to Recovery console:

Paging file

Symantec on Tuesday announced two premium online services that help tweak the performance of PC desktops through remote access by qualified technicians.
Both services are only available to customers using Windows XP and Vista, and are open to customers not currently using any Norton products.
One is a diagnostic service called PC Checkup for $29.99. "Think of it like taking your car to the auto dealership service," said Lenny Alugas, vice president of Norton Premium Services. The technician will perform a series of tests then inform the customer if additional services are necessary. The second premium service, PC Tune Up, is more invasive. At $69.99, the technician will run a diagnostic, then fine-tune the operating system for performance. Both services include "next step" recommendations so that customers can be aware of the causes and take better care of their PCs in the future.
The market for these services, a Symantec representative said, a skewed toward a female audience that is technical but doesn't have the time to figure out a problem by themselves. In 2007 Consumer Reports found that 1.8 million U.S. households had junked their PCs over the past two years simply because of performance problems.
"The biggest competitor in the market is friends and families of people who need to have their computers fixed," said Alugas. Other competition includes small PC repair shops and some of the larger electronics retailers that have tech benches.
When asked how the services complement or compare with software already sold by Symantec, Alugas said, "In Norton 360, we will delete your Internet cache or empty your recycle bin, but we don't try to manage your start-up items." He described the services as much more interactive.
The two services, along with Norton technical support (which is now free), use LogMeIn Rescue, a remote access client, that allows the Norton technician to manipulate the PC while you watch. The technician can simultaneously chat via text with the customer, querying about the uses of particular unused applications in memory or on the hard drive itself. Nothing is done without the customer being aware, said Alugas.
He said the services grew out of an observation that customers would often call for Norton technical support, then discover it wasn't a Norton problem but something eating up all their RAM or that they didn't have as much hard drive space as they thought. The two online services are organic to Norton and not the product of a recent acquisition by Symantec.
Computer Support and Technical Support will always be provided by Microsoft certified technicians 24x7 ..Live.
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How to Improve Boot Times
Paging file
Black screen error
Improve XP Shutdown Speed

A great new feature in Microsoft Windows XP is the ability to do a boot defragment. This places all boot files next to each other on the disk to allow for faster booting. By default this option in enables but on some builds it is not so below is how to turn it on.
Go to Start Menu and Click Run
Type in "Regedit" then click ok
Find "HKEY_LOCAL_ MACHINE¥SOFTWARE¥Microsoft¥Dfrg¥BootOpt imizeFunction"
Select "Enable" from the list on the right
Right on it and select "Modify"
Change the value to "Y to enable"
Reboot .
Computer Support and Technical Support will always be provided by Microsoft certified technicians 24x7 ..Live.
More on Tehnical Support>>
How to go to Recovery console
Paging file
Black screen error
Improve XP Shutdown Speed