How to Repair a Computer Virus for Free Online
Thursday, July 28, 2011
Several reputable antivirus companies provide free, online virus scanning and removal services for personal or home purposes. These online virus removal services operate in the same manner as the paid, software programs available from commercial antivirus companies.
Instructions
Go to the homepage for an online virus scanner, such as one provided by ESET, F-Secure or McAfee.
Start the online scanner by clicking the "Scan," "Start" or similar link, depending on which scanner you choose.
Wait for the scan to complete and then click through to the "Results" or "Infections" page.
Select the viruses that you want to remove from your computer and click on the "Remove" or "Disinfect" link. This removes any viruses from your computer that are checked for removal.
Restart the computer to clear out any remaining temporary files after the viruses are removed.
Read more: http://goo.gl/MQNkv
Tips for Free Help on Fixing Computers !!
Wednesday, July 20, 2011Contacting Manufacturer
Manufacturers have a vested interest in keeping the customer happy. In many cases they will go beyond what is normally included for warranty, especially if the customer is polite, explains the problem clearly, listens carefully to the support person's advice and---based on this author's many years of experience---it goes a long way to have a sense of humor in motivating the engineer to find a solution to your problem. Typically, a manufacturer's contact information is easy to locate and a search for that information on any search engine should provide a direct phone number to tech support very quickly.
Technical Articles
The volume of technical resources available on the Internet is beyond any user's ability to read in a lifetime. Microsoft has published an extensive collection pertaining to its software that extends well over a decade. Dell has a huge support section, as does HP and IBM, to mention only three.
Online Support Forums
There are several online hardware and software support forums dealing with just about every aspect of the computing world. When seeking help in these forums, remember at all times that the people you are dealing with on the forum are probably not certified, may or may not know what they are talking about and have no vested interest in getting your problem resolved. It is advised that you read the forum pretty carefully, looking for clues as to who is the established expert and which members of the forum are usually not taken seriously. Once you feel as though you have a handle on the members there, post an introduction and explain that you would appreciate some help. Carefully describe the problem, providing the exact error message you are getting whenever possible. List your operating system, computer specifications and any other pertinent information you can collect. If and when you are provided with advice, double check the advice you are given with a quick search on your favorite search engine to confirm what you have been told.
Read more: http://goo.gl/fU90W
How to Solve Computer Problems Online
Monday, July 11, 2011The Internet is home to many websites with information that can help you solve computer problems such as viruses, slow loading time and confusing error messages. Sometimes the solution can be solved quickly by reading about others' experiences and adjusting the settings of your computer. Other problems may require downloading new software or replacing a part.
Download and run a virus-scanning program from a software developer that you trust. There are multiple free scanners as well as those that require payment or subscription. If you're unfamiliar with the companies that create the software, look for user reviews and choose the program that has proven successful for others. Run the virus scanner of your choice and allow it to remove suspicious files.
Visit the website of your computer's manufacturer or the creator of its operating system and browse or search the help topics. These websites are equipped with glossaries and user manuals that can give you information about specific problems and show you how to fix them. You can also use these websites to locate contact information for customer service and tech support departments.
Join or initiate a discussion on a website that provides forums for computer-related community interaction. Often, a computer-savvy user or someone who has experienced the same problem you are having will be on hand to share possible solutions. Check back frequently to see if users have added comments to your question because you might receive multiple suggestions from different users.
Set up remote access to your desktop if you know a computer expert who may be able to diagnose the problem for you. Remote access allows another person to view the files on your computer online from his computer while in a different location. There are several free software tools for remote access, such as TeamViewer and LogMeIn Express.
Read more: http://goo.gl/k3VRP
read more “How to Solve Computer Problems Online”
Download and run a virus-scanning program from a software developer that you trust. There are multiple free scanners as well as those that require payment or subscription. If you're unfamiliar with the companies that create the software, look for user reviews and choose the program that has proven successful for others. Run the virus scanner of your choice and allow it to remove suspicious files.
Visit the website of your computer's manufacturer or the creator of its operating system and browse or search the help topics. These websites are equipped with glossaries and user manuals that can give you information about specific problems and show you how to fix them. You can also use these websites to locate contact information for customer service and tech support departments.
Join or initiate a discussion on a website that provides forums for computer-related community interaction. Often, a computer-savvy user or someone who has experienced the same problem you are having will be on hand to share possible solutions. Check back frequently to see if users have added comments to your question because you might receive multiple suggestions from different users.
Set up remote access to your desktop if you know a computer expert who may be able to diagnose the problem for you. Remote access allows another person to view the files on your computer online from his computer while in a different location. There are several free software tools for remote access, such as TeamViewer and LogMeIn Express.
Read more: http://goo.gl/k3VRP
Computer Problem Tips - 10 Spyware Warning Signs: Are You Infected?
Friday, July 1, 2011It's been estimated that over 60% of all computers have some kind of spyware installed and most of their owners are unaware! If you are tired of your PC running slow and filling your screen with those nasty pop-up then you will want to read the 10 warning signs listed below. Afterwards check out my "action plan" and what you can do to rid yourself of your spyware infestation.
1. Browser Hijacks - When I used to get a call from a customer saying that their homepage had suddenly changed, without them doing anything, I knew to bring my anti-spyware fighting software. Malicious programmers love to change your browser settings to transfer your homepage to their "client's" websites.
2. PC is Crashing - Without warning, your PC starts crashing, freezing or locking up, but you haven't added any new software or updated anything recently.
3. Pop-Ups - You open your browser to visit your favorite blog site then "WHAM!" You are suddenly drowning in pop-ups! Your screen is full of brightly colored lures to porn, gambling or gaming websites. You click on the "Close" or the "X" to shut it down...uh, oh something is downloading to your machine!
4. Strange Favorites - You notice that there is a strange looking icon in your favorites. You click on it out of curiosity. You are caught in a webring of girly webpages...drat it, you're at work!
5. Strange Icon on Desktop or in Systray - You know notice a "winking" red light on the bottom-right in your Systray display. It says you have been infected. You hurriedly click on it to see what is wrong. Then a pop-up appears that says it is downloading an "anti-virus killer"...uh, oh.
6. Strange New Files Appear - You are poking about in your files and you notice that some odd, spyware-killer software has a folder on your hard drive. Where did that one come from?
7. Strange Emails - While searching for a note you dropped to the boss, you notice that you have lots of strange emails in your "Send" folder. You didn't send them, especially the ones in a foreign language.
8. Strange Toolbars - You open up your browser and now you have 3 toolbars instead of just one. What gives? When you try to remove, or change the settings, they keep coming back no matter what you do.
9. PC runs sluggish or slow - Granted your computer may not be the newest kid on the block but lately it has been moving slower than the Street Dept fixing a pothole. It takes several minutes for it logon and go out on the web. And it takes forever for you do to the simplest things anymore.
10. Hard Drive is running all the time - You have noticed that your hard drive is running all the time now. Even when nobody is on the machine! You can see the activity light blinking away and you can also hear the drive being accessed. Huh?
Action Plan - What to do next...
Download from the Net or buy a good anti-spyware software package. For free try Ad-Aware or SpyBot's S&D. Or use SpySweeper if you need an industrial strength cleaner.
Scan your hard drive and follow any instructions on removing items.
Install a good personal firewall program to slow down pop-ups and other nastiness.
Article Source: http://www.articledashboard.com/Article/Computer-Problem-Tips---10-Spyware-Warning-Signs--Are-You-Infected-/406724
1. Browser Hijacks - When I used to get a call from a customer saying that their homepage had suddenly changed, without them doing anything, I knew to bring my anti-spyware fighting software. Malicious programmers love to change your browser settings to transfer your homepage to their "client's" websites.
2. PC is Crashing - Without warning, your PC starts crashing, freezing or locking up, but you haven't added any new software or updated anything recently.
3. Pop-Ups - You open your browser to visit your favorite blog site then "WHAM!" You are suddenly drowning in pop-ups! Your screen is full of brightly colored lures to porn, gambling or gaming websites. You click on the "Close" or the "X" to shut it down...uh, oh something is downloading to your machine!
4. Strange Favorites - You notice that there is a strange looking icon in your favorites. You click on it out of curiosity. You are caught in a webring of girly webpages...drat it, you're at work!
5. Strange Icon on Desktop or in Systray - You know notice a "winking" red light on the bottom-right in your Systray display. It says you have been infected. You hurriedly click on it to see what is wrong. Then a pop-up appears that says it is downloading an "anti-virus killer"...uh, oh.
6. Strange New Files Appear - You are poking about in your files and you notice that some odd, spyware-killer software has a folder on your hard drive. Where did that one come from?
7. Strange Emails - While searching for a note you dropped to the boss, you notice that you have lots of strange emails in your "Send" folder. You didn't send them, especially the ones in a foreign language.
8. Strange Toolbars - You open up your browser and now you have 3 toolbars instead of just one. What gives? When you try to remove, or change the settings, they keep coming back no matter what you do.
9. PC runs sluggish or slow - Granted your computer may not be the newest kid on the block but lately it has been moving slower than the Street Dept fixing a pothole. It takes several minutes for it logon and go out on the web. And it takes forever for you do to the simplest things anymore.
10. Hard Drive is running all the time - You have noticed that your hard drive is running all the time now. Even when nobody is on the machine! You can see the activity light blinking away and you can also hear the drive being accessed. Huh?
Action Plan - What to do next...
Download from the Net or buy a good anti-spyware software package. For free try Ad-Aware or SpyBot's S&D. Or use SpySweeper if you need an industrial strength cleaner.
Scan your hard drive and follow any instructions on removing items.
Install a good personal firewall program to slow down pop-ups and other nastiness.
Article Source: http://www.articledashboard.com/Article/Computer-Problem-Tips---10-Spyware-Warning-Signs--Are-You-Infected-/406724
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