Black Screen Error
0 comments Thursday, August 7, 2008CAUSE
This issue may occur if one of the following conditions is true:
Cause 1
This issue may occur if you have a CD, a DVD or a floppy disk in your CD, DVD, or floppy drive when you start the computer.
Cause 2
This issue occurs if one or more of the following elements are corrupted and will not load during the boot sequence of the computer:• Master boot record
• Partition tables
• Boot sector
• NTLDR file
RESOLUTION
To resolve this issue, follow these steps.
Resolution for Cause 1
To resolve this issue, remove the media in your CD, DVD, or floppy drive and then restart the computer.
Method 1: Troubleshoot the specific element that causes Windows not to load
Note This option requires that you perform multiple steps to determine the exact element that causes the issue. This option may allow for you to keep customizations in Windows.1. Restart your computer in
safe mode. To do this, press the F8 key while Windows is starting. Then, create a Windows XP boot disk to start the computer.
If you can start the computer from the boot disk without receiving an error message, the damage is limited to the master boot record, the boot sector, or the NTLDR file. After Windows XP is running, immediately back up all data before you try to fix the boot sector.
Use Disk Management to view the partition information and to verify that the disk partition (or partitions) is correct. To use Disk Management, follow these steps: a. Click Start, right-click My Computer, and then click Manage.
b. Expand Storage, and then click Disk Management.
If invalid partitions are present or you cannot start your computer by using a boot disk, consider reinstalling Windows XP on your computer and restoring your data and configuration information from a recent backup.
If you do not have a current backup copy of the data on the computer, contact a computer specialist to determine the best method of data recovery and configuration.
2. Run a current virus scanning program to verify that no virus is present.
3. Repair the master boot record by using the FIXMBR command from the Windows XP Recovery Console.
Warning If your computer is infected with a virus and you use the FIXMBR command, you may be unable to start the computer. Before you use this command, make sure that the computer is not infected with a virus.
4. If the primary boot partition is a FAT partition, use the FIXBOOT command from the Windows XP Recovery Console to write a new boot sector on the system partition, and then use the FIXMBR command to repair the master boot record.
Method 2: Repair your Windows installation
Note Repairing your Windows installation may change the configuration of Windows. You may also have to follow this step if you complete all the troubleshooting in steps option 1 and the problem is not resolved. 1. Use the Windows XP CD-ROM to start your computer. On the Welcome to Setup screen, press ENTER to set up Windows XP.
2. Press F8 to agree to the license agreement.
3. Use the ARROW keys to select the Windows XP installation that you want to repair, and then press R.
Windows XP Setup repairs the installation files, Windows XP automatically restarts, and then the Setup program finishes the repair of your Windows XP installation.
4. Follow the remaining steps to set up Windows.
Note You must have your 25-character product key to complete these steps.
5. As soon as this issue is resolved, make sure that the firewall is enabled
6. Run a virus scan on the computer because problems with corrupted elements can be attributed to viruses.
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0 comments Thursday, July 31, 2008Go to Start then select Run
Type 'Regedit' and click ok
Find 'HKEY_CURRENT_USER¥Control Panel¥Desktop'Select 'WaitToKillAppTimeout'
Right click and select 'Modify'
Change the value to '1000′
Click 'OK'
Now select 'HungAppTimeout'
Right click and select 'Modify'
Change the value to '1000′
Click 'OK'
Now find 'HKEY_USERS¥.DEFAULT¥Control Panel¥Desktop'
Select 'WaitToKillAppTimeout'
Right click and select 'Modify'
Change the value to '1000′
Click 'OK'
Now find 'HKEY_LOCAL_MACHINE¥System¥CurrentControlSet¥Control'
Select 'WaitToKillServiceTimeout'
Right click and select 'Modify'
Change the value to '1000′
Click 'OK'
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How to Troubleshoot Windows XP Startup Problems
1 comments Tuesday, July 22, 2008The first question that should be asked when troubleshooting startup problems for Windows XP is: What changed? If a user has just loaded new software, added new hardware, updated drivers or made a change to the system configuration, you should assume this was the cause of the issue until you have ruled it out by undoing the change. This includes operating system updates from Microsoft, which have been known to cause an occasional issue. If a recent change is not a potential cause of the startup failure, you should suspect hardware failure, viruses or malicious software or data corruption. Troubleshooting the issue will depend on the point at which startup fails. The further along in the startup process the failure occurs, the easier it is to troubleshoot and repair.
If the workstation starts normally and fails after logon
The problem may be related to a user profile, network logon script, application, driver or service. If the system produces an error message or blue screen, copy the message and check Microsoft's Knowledge Base to see if it is a known issue and if a workaround or patch exists. If the issue is not in Microsoft's database, try searching technical discussion groups, third-party sites or Usenet.
If you do not receive an error message, and the system simply hangs or continually restarts:
1. Try logging in with a different account. If this resolves the issue, the problem may be related to the user's profile, account profile, permissions or group policy settings. Start by checking the event log on the local machine by using the Microsoft Management Console.
2. Try logging with a local account. If this resolves the issue, the problem may be related to authentication, networking, logon scripts, drive mappings or related issues. Again, the workstation's event logs may provide additional clues to the cause of the failure.
3. Try booting into Safe Mode by pressing F8 during startup and choosing Safe Mode from Windows Advanced Options Menu. Safe Mode loads Windows with a minimal set of drivers and services. If the problem still occurs, it is most likely related to corrupt or missing operating system files or hardware. If the problem does not occur, it is likely to be a driver, service or startup application issue.
4. Enable Bootlogging by pressing F8 during startup, and choosing Enable Bootlogging from the Windows Advanced Options Menu. Bootlogging is a diagnostic feature that will list every driver the operating system tries to load. It creates a text file named Ntdtlog.txt in the Windows directory that can be opened with Notepad. You can also check the status of your hardware devices using Device Manager, which can be accessed via the Microsoft Management Console, or by right clicking the My Computer icon, clicking Properties, selecting the Hardware tab, and clicking the button labeled "Device Manager." From the Device Manager menu, you can add, remove or disable hardware, as well as update or roll back drivers.
5. Perform a clean boot. A clean boot is similar to Safe Mode, except that it offers greater control of the boot process. Here are the steps:
o Logon onto the workstation using an account with Administrator privileges.
o Click Start, click Run, type msconfig in the Open box, and then click OK.
o On the General tab, select Selective Startup, and clear the checkmarks next to the Process System.ini, Process Win.ini File, and Load Startup Items. (Note: You will not be able to clear the "Use original Boot.ini" check box.)
o Next, click the Services tab and check the option to Hide All Microsoft Services. This option will display only the services started by non-Microsoft applications. Select the Disable All option. Click Apply, then click OK and reboot. WARNING: If you clear the Load System Services option on the General tab of the System Configuration Utility, or if you disable all Microsoft services on the Services tab, then all of the restore points for the System Restore utility are deleted.
o If the system starts normally, restart the msconfig utility, choose the General tab, and select the box to next Process System.ini File, click OK and restart the system. If the problem does not reoccur, repeat this step for the Process Win.ini File, Load Startup Items and Load System Services options. If the problem reoccurs, the last item enabled contains the source of the problem.
o If the problem reoccurs after selecting the Load System Services option, you can use the msconfig utility to load each service one at a time until you discover the source of the problem. Services can also be enabled or disabled via the Microsoft Management Console, or via the Computer Management Console.
Computer Support and Technical Support will always be provided by Microsoft certified technicians 24x7 ..Live
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0 comments Wednesday, June 25, 2008- Go to Start
- Click Settings
- Click Control Panel
- Click System
- Click Advanced tab
- In the Performance tab click Settings
- Leave only the following ticked:
- Show shadows under menus
- Show shadows under mouse pointer
- Show translucent selection rectangle
- Use drop shadows for icons labels on the desktop
- Use visual styles on windows and buttons
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The Complete Guide To Optimising Windows XP
The Complete Guide To Optimising Windows XP
0 comments Thursday, June 19, 2008The Complete Guide To Optimising Windows XP
Beginners
- Remove Annoying Delete Confirmation Messages
Although not strictly a performance tweak I love this fix as it makes my machine 'feel' faster. I hate the annoying 'are you sure?' messages that XP displays, especially if I have to use a laptop touchpad to close them. To remove these messages: - Right-click on the 'Recycle Bin' on the desktop and then click 'Properties'
- Clear the 'Display Delete Confirmation Dialog' check box and click 'Ok'. If you do accidentally delete a file don't worry as all is not lost. Just go to your Recycle Bin and 'Restore' the file.
Disable Indexing Services
Indexing Services is a small little program that uses large amounts of RAM and can often make a computer endlessly loud and noisy. This system process indexes and updates lists of all the files that are on your computer. It does this so that when you do a search for something on your computer, it will search faster by scanning the index lists. If you don't search your computer often, or even if you do search often, this system service is completely unnecessary. To disable do the following:
- Go to Start
- Click Settings
- Click Control Panel
- Double-click Add/Remove Programs
- Click the Add/Remove Window Components
- Uncheck the Indexing services box
- Click 'Next'
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Blue Screen Error
0 comments Monday, June 16, 2008Resolution:
a) GO to safe mode-if you are able to go to safe mode but not in normal mode
-we can try clean boot
-go to device manager , disable some devices then restart the computer
-run sfc /scan now
-repair the windows.
-reinstall the windows.
b)if you are getting blue screen in safe mode as well
-except keyboard, mouse, power, Ethernet ----disconnect everything
-power drain (unplug the power from cpu and keep pressing power button for 2min)
-repair the windows
-reinstall the windows.
Computer Technical Support as well as Online tech services will be provided by the Microsoft certified technicians 24X7.CLEAN BOOT
0 comments Sunday, May 18, 20081.Start the System Configuration Utility
Click Start, click Run, type msconfig, and then click OK.
2.In General tab,uncheck LOAD STARTUP ITEMS.
3. Click the Services tab.
4. Select the Hide All Microsoft Services.
5. Click Disable All, and then click OK..
6. When you are prompted, click Restart to restart the computer.
7.When you receive the following message, click to select the Don't
show this message or launch the System Configuration Utility when Windows
start check box, and then click OK
8.Choose the Normal Startup mode on the General tab to start Windows
normally and undo the changes you made using the System Configuration
Utility.
Click Start, click Run, type msconfig, and then click OK.
The System Configuration Utility dialog box appears.
Click the General tab, click Normal Startup - load all device drivers
and services, and then click OK. When you are prompted, click Restart to
restart the computer.
Computer Repair and Computer Technical Support will always be provided by Microsoft certified techs 24x7.
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To upgrade to Windows Vista
Microsoft's Windows XP Professional (Pro) Parallel Install
0 comments Tuesday, May 13, 2008To start this Windows Parallel install. First check that the first boot device in your system BIOS is set to the
( To find out how to access the BIOS please refer to your motherboard manual or the manufacturer of your Computer. (The system bios can usually be entered on boot, usually by pressing the F1, F2, F8, F10 or
If you are unsure or don't want to enter the BIOS then just test the computer by putting the CD-ROM in the drive and reboot your computer. This is the recommended way to install windows.
Also if you have difficulty getting Windows to boot of the CD then check out CD-Rom Support Guide, Change CD-Rom in Bios and Boot Disks to get bootable floppy disk set to install Windows from.
To begin insert your Windows XP Professional CD and reboot you computer. A message "Press any key to boot from CD....." will appear, press the space bar to continue.
Setup will now inspect your computer hardware and configuration.
Setup now prepares your computer for install.
From this menu press "ENTER" to begin the install.
Windows XP License agreement, read, and if you agree press "F8" to continue, press "ESC" if you disagree. If you disagree setup will finish.
Computer Repair and Computer Technical Support will always be provided by Microsoft certified techs 24x7.
Source-windowsxpprofessional.windowsreinstall.com
How to Use System Files to Create a Boot Disk to Guard Against being Unable to Start Windows XP
0 comments Wednesday, May 7, 2008If your computer uses an Intel x86-based processor, and the startup record for the active partition or files that you must have to start Windows become corrupted, you may not be able to start your computer. This article describes how to create a startup disk. With a startup disk, you can start your computer if the startup record becomes corrupted.
MORE INFORMATION
Create a Windows startup disk when you first install Windows on the computer. This disk is different from an MS-DOS startup disk. Unlike MS-DOS, the whole Windows operating system cannot fit on one floppy disk. A Windows startup disk contains only the files that you must have to start the operating system with the remainder of the Windows system files installed on the hard disk drive. To create the startup disk, follow these steps:
1. Insert a blank floppy disk in drive A, and then format the disk by using Windows XP.
2. From the root folder of the system partition of your hard disk drive (for example, C:\-), copy the following files to the floppy disk:
Boot.ini
NTLDR
Ntdetect.com
You may have to remove the hidden, system, and read-only attributes from the files.
3. Restore the hidden, system, and read-only attributes to the files on your hard disk if you removed these attributes.
4. If the Bootsect.dos file or the Ntbootdd.sys file resides in the system partition, repeat steps 2 through 4 to copy these files to the boot disk.
If you format a floppy disk in Windows XP, the startup record points to the NTLDR file. When NTLDR runs, it loads the available operating system selections from the Boot.ini file. If you select Windows, NTLDR runs Ntdetect.com, and then passes control to Osloader.exe. If you select MS-DOS or OS/2, NTLDR loads Bootsect.dos.
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