Tips for Free Help on Fixing Computers !!

Finding help when troubleshooting computer issues can be critical to fixing the problem encountered. When seeking sources for assistance, several considerations need to be taken into account, including the source's credibility, the timeliness that the help can be provided and the ability of the support person to be able to clearly explain technical details. The three best venues for seeking out free support are the manufacturer's tech support department, online hardware/software users' forums and technical articles like this one.

Contacting Manufacturer
        
Manufacturers have a vested interest in keeping the customer happy. In many cases they will go beyond what is normally included for warranty, especially if the customer is polite, explains the problem clearly, listens carefully to the support person's advice and---based on this author's many years of experience---it goes a long way to have a sense of humor in motivating the engineer to find a solution to your problem. Typically, a manufacturer's contact information is easy to locate and a search for that information on any search engine should provide a direct phone number to tech support very quickly.
     
Technical Articles
       

The volume of technical resources available on the Internet is beyond any user's ability to read in a lifetime. Microsoft has published an extensive collection pertaining to its software that extends well over a decade. Dell has a huge support section, as does HP and IBM, to mention only three.
     
Online Support Forums
        
There are several online hardware and software support forums dealing with just about every aspect of the computing world. When seeking help in these forums, remember at all times that the people you are dealing with on the forum are probably not certified, may or may not know what they are talking about and have no vested interest in getting your problem resolved. It is advised that you read the forum pretty carefully, looking for clues as to who is the established expert and which members of the forum are usually not taken seriously. Once you feel as though you have a handle on the members there, post an introduction and explain that you would appreciate some help. Carefully describe the problem, providing the exact error message you are getting whenever possible. List your operating system, computer specifications and any other pertinent information you can collect. If and when you are provided with advice, double check the advice you are given with a quick search on your favorite search engine to confirm what you have been told.

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