Technical Support Services

0 comments Tuesday, December 15, 2009

Technical support or tech support means providing assistance for technology products such as computers, mobile phones, or other electronic stuff. In short, technical support is kind of business, to help the user and fix their certain problems with a product.

Today, many organizations provide technical support like iYogi, IBM, Dell and etc. They provide technical support for the products they manufacture or for third party. They offer this service either over the phone or by web site.

Technical support can be offered by different technologies depending on the requirement. For instance, Users can ask for a help using phone, chat, and E-mail. Basic software issues can be fixed over the telephone or, by using remote access repair services.

Let's take an example, if you're struggling to work efficiently on your Windows Operating System. Well in that scenario rather than calling a technician you can maximize its performance by making a simple call to iYogi technical support. They got Microsoft Certified Professionals and offer technical support for various operating system like From 98 to Windows Vista.

iYogi offers next generation, personalized remote computer support services for home users and small businesses. Live 24/7/365 support coverage extends to technologies that we use everyday. iYogi’s comprehensive support coverage spans across 72 desktop software applications, servers, hardware devices, printers, peripherals, routers and modems.

Remote Computer Repair is a way of fixing a software related problem via remote desktop connection. Iyogi technicians use software that allows to access your desktop over the Internet. With your permission, the technician can take control of the your mouse and keyboard, transfer various diagnostic and repair applications to your desktop, run scans, install antivirus programs, etc.
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How to Detect battery status in windows 7 with BattCursor

0 comments Sunday, October 25, 2009
If you do a lot of work on your laptop or when you are away from your home, the battery life is always the cause of the worry to the user. The user always remains anxious about how much battery is left and how much work can be done on the laptop.

Windows 7 provides the solution to it. Battcursor feature in the latest Windows 7 feature keeps the track of the battery life and keep the user aware of the battery status. Its power saving functions are quite impressive. Though it is a little program but offers many useful features.

The tool includes indicator to the cursor. The cursor itself turns into a floating battery meter and whenever the battery power is low, the percentage and the visual indicator will be displayed. Aero Glass style feature allows you to set BattCursor to show Windows title bar which itself alters the color to warn you when your battery is low.

The title bars will give the blue color if the battery is full or nearly full and if your laptop is running out of battery the spectrum will shift to the warning colors. By default it displays yellow for low and red for critical. You can also modify the colors and activate the Power profiles as the battery diminishes.

To keep the user aware, BattCursor also shows the current charge level. It also allows you to disable the Aero Glass and Windows Sidebar when certain level is attained by the battery to extract more life out of the battery. Power Profiles in Windows 7 can be automatically switched with the BattCursor. Once you enable the function, at the specified charge level your system will be changed from high performance to balanced to power saver.
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ReadyBoost: A way to speed up Windows 7

1 comments Wednesday, October 21, 2009

Microsoft has included an enhanced version of ReadyBoost on Windows 7, a new feature that speeds up your computer even in a low memory situation by using flash memory, in its latest operating system Windows 7, scheduled to be launched on October 22.

ReadyBoost, which also comes with Vista, make use of a USB flash drive or card as memory and it works with most of the flash storage devices.

In Windows 7, it can handle more flash memory and even multiple devices up to eight, for a maximum 256GB of additional memory. When you plug a ReadyBoost-compatible storage device into your system, the AutoPlay dialog box offers you the option to speed up your computer using ReadyBoost. If you select this option, you can choose how much memory on the device to use for this purpose.

When you set up a device to work with ReadyBoost, Windows shows you the space recommended for an optimal performance. For ReadyBoost to effectively speed up your computer, the flash drive or memory card should have at least 1GB of available space. If enough space is not available for ReadyBoost, you’ll see a message asking you to free some space on the device if you want to use it to speed up your system. You can enable or disable ReadyBoost for a specific flash drive or other removable storage device.

Follow the given guidelines to enable this feature in Windows 7 :

STEP1: Connect a flash drive or flash memory card into your computer.

STEP2: Click Speed up my system, in the Autoplay dialog box, under General options.

STEP3: In the Properties dialog box, click the ReadyBoost tab, and then do one of the following:

To turn ReadyBoost off, click Do not use this device.

To use the maximum available space on the flash drive or memory card for ReadyBoost, click Dedicate this device to ReadyBoost. Windows will leave any files already stored on the device, but it will use the rest to boost your system speed.

To use less than the maximum available space on the device for ReadyBoost, click Use this device, and then move the slider to choose the amount of available space on the device you want to use.

STEP4: Click OK.

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Windows 7 Boots Slower than Vista, Says Study

0 comments Monday, October 12, 2009
Microsoft new Windows 7 operating system boots slower than his beloved predecessor, Windows Vista, a PC tune-developer, said today.

Claims by iolo Technologies, a Los Angeles manufacturer of PC software, in violation of Microsoft boasts that Windows 7 starts faster than Vista.

According to the evidence iolo, Windows 7 starts, 42% slower than Vista - one minute and 34 seconds versus a minute, six seconds - in a new machine when the time trials are conducted, to the point where the machine is Use at least by the standards of Iolo.

Windows 7 seems to start faster than Vista, said iolo, with its time-to-the-desktop as few as 40 seconds. But starting iolo measured as the point where the team is "fully usable", with a low load on the processor.

Microsoft has said that it's dedicated significant resources to that Windows 7 boot, and standby and hibernation state, faster than Vista, which has been criticized since 2007 to start slowly.

Other tests, iolo, however, have echoed, and showed that in some cases, Windows 7 does not start slower than Vista. PC World, a sister publication Computerworld, for example, benchmark the new operating system as a starting point to 10% slower than when comparing Vista 32-bit versions of the two, but was 14% faster in 64 -bit.

iolo also said that evidence suggests that Windows 7 boot times, such as Vista, will degrade over time. After several "common use" applications have been installed in a new box of Windows 7, for example, your boot time - again, as measured by the company - slows to two minutes, 34 seconds, an increase of 64 %.

For a more extended period, is to get Windows 7 boot times slower than that: At the end of two years simulated Windows 7 boot times increased over 330%.

The boot times have become a hot topic. Last week, the Chinese computer maker Lenovo said its new ThinkPad notebooks and ThinkCentre desktops Windows 7 boot faster than 56% when loading XP or Vista with the operating system, drivers and power management settings did.

iolo said it will give more details and results of its Windows 7 boot time benchmarks on Monday.
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How to make my pen drive read only?

0 comments Sunday, August 30, 2009
when you right click the file and go to properties, you can change the permissions to read-only.

way to make you flash drive read-only

Some flash drives such as the PNY attatche' Have a tiny physical switch that makes then read only- You flick it and you cant write to the drive.

I have only seen this function on the PNY attatche' flash drives though and there quite 'old' drives and may not be available in capacity's they you require.

There are 'newer' drives that some times come with security software on them but this is mainly to stop 'you' from seeing the data on the drive it dosent make them read only.

You can buy a hardware USB write blocker or the free way is to use a software write blocker that uses Windows XP's (with Service Pack 2) USB write blocking feature. All it does is change a value in a registry key. You can do this with group policy for your network.
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Computer Repair: Get Fast and Easy PC Repair Online

2 comments Monday, August 24, 2009

The organization I work with was a small company which had the strength of 18 people including management. Slowly we have grown up and today we have the strength of 175 people. Now we need bigger infrastructure like- more computers, a big place to accommodate all the workers etc. I was given the responsibility to take care for computers such as purchasing the computers, their maintenance and computer repair issues.

We decided to outsource the computer support job, so that a third party vendor can do computer repair and can provide computer help to our staff. So I started searching for vendors who can provide us computer support. So first I decided to search on Google website I tried the words like- computer support, computer help, online computer support, online computer help, computer repair, pc repair, online pc repair, online computer repair etc. As a result I got a long list of vendors who provide computer support.

I called them one by one and discussed about our requirements and about their methods and policy to provide computer support. Some of them followed a good policy to do the computer repair but they were charging too high which was exceeding my company’s budget. So again I started my search on websites like- Google, Alta Vista etc. I tried the keyword like- computer support, computer help, online computer support, online computer help, computer repair, pc repair, online pc repair, online computer repair etc. Again I made a long list of different computer support service providers and discussed our requirements.

Finally we came to know about a company called iYogi Technical Services who provides online computer help and also provide computer support through telephone. The best part is their phone support is a toll free number so we don’t need to bear the phone call cost. Their technicians were capable of taking remote sessions so that they can fix the software related issues. For hardware issues they will diagnose it and let us know if any hardware needs to be replaced. And the best part was their service charges are quite nominal in compare to other computer support service providers.

From: http://www.articlesbase.com/computers-articles/computer-repair-get-fast-and-easy-pc-repair-online-825746.html

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Microsoft releases Windows 7 to MSDN, TechNet today

0 comments Friday, August 7, 2009

Microsoft is finally accomplished version of Windows 7 and out the door today for selected customers.

The operating system, which was appear to accomplishment endure month, is now accessible to TechNet and MSDN subscribers.

Additionally, some independent software and hardware vendors can as well expect to get their mitts on the goods from today.

On Friday Software Assurance subscribers - about accumulated with aggregate authorization deals for the Operating System - will be able to download the official RTM English version of Windows 7 from tomorrow via the Aggregate Licence Software Centre website.

Other large kind of businesses will get the completed version of Windows 7 from 1 September.

The small business and independent customer will have to wait until the official launch of the Windows 7 which is supposed to on 22 October.

Meanwhile, anyone wishing to fiddle with the Windows 7 Release Candidate version of the Windows 7 has until 20 August to download it.

Redmond will absolutely be crossing its fingers and hoping for a bland ride today, if its loyal army of MSDN and TechNet subscribers activate avaricious the accomplished code from the company's servers.

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