Online Technical Support

iYogi – a leading provider of technical support services with horizons in the US, UK, Canada and Australia – today announced the launch of its exclusive server monitoring tools for small businesses. The new product offers integrated technology solutions to surmount the users’ unique IT support requirements thereby enabling them to derive and share information, data, enable network performance analysis, and security trends critical to plan and mana ge their set of servers – 24x7.

Uday Challu, iYogi’s CEO commented, “Holding a significant niche for itself in the computer support industry, iYogi has always known to be on the forefront of adapting breakthrough technology to exceed customer service expectations. This time we have developed a tool offering value-add functionality which will help small business customers maximize the business outcomes of IT.”

iYogi’s monitoring tool provides real time observation and monitoring solutions to ensure more robust and reliable IT support and infrastructure for small buinesses. Small Business owners also get a comprehensive assesment of their IT environment to meet technology needs with the scalability for future growth and create preventative measures based on quick analysis of network device alerts, pre-failure indicators, performance benchmark and security issues.

The new Monitoring and performance tool will provide small business with the opportunity to test all technical and non-technical aspects of their servers and help them to strengthen overall IT infrastructure. The array of services will include: Patch Management, Security Auditing, Site Inventory, Real Time Alerting Script Based Management, and Rights Management Services for all critical server issues.

“Irrespective of the business being small or large, when the consumer chooses iYogi, he leverages the potential of an elite taskforce of Microsoft Certified System Engineers and Cisco Certified Network Associates, ready to service their critical assets, using the most advanced network asset tracking and Performance monitoring”, adds Challu.

Another factor where the Company aims to distinguish itself from its competitors is product pricing. Embracing the concept of service quality, iYogi offers competitively priced technical support services at no-haggle, low prices.

As for its small business support, the Company has integrated its exclusive Monitoring and Alerting Services under one price umbrella of just $480 annually. per server i.e. $49.99 per month. The price is certainly hard to find anywhere else.

For more information on iYogi Small Business Support, visit http://www.iyogibusiness.com/

Contact Details:
Company Name: iYogi Technical Services Pvt Ltd
Address: iYogi Inc.
12 Desbrosses Street
3rd Floor
New York, NY 10013
Toll Free no:1-800-237-3901
Work Number: 1-212-229-0901
Fax Number: 1-888-867-2715

The paging file is the area on the hard disk that Windows uses as if it
were random access memory (RAM) This is sometimes known as "virtual
memory." By default, Windows stores this file on the same partition as
the Windows system files. You can increase the performance of Windows,
and increase free space on the boot partition, by moving this file to a
different partition.

How to Move the Paging File:
1. Log on to the computer as Administrator.
2. Click Start, and then click Control Panel.
3. Click Performance and Maintenance, and then click System.
4. Click the Advanced tab, and then under Performance, click Settings.
5. Click the Advanced tab, and then under Virtual memory, click Change.

6. In the Drive [Volume Label] list, click a drive other than the one
on which Windows is installed (Windows is usually installed on the drive
C). Under Total paging file size for all drives, note the value that
is displayed next to Recommended.
7. Click Custom size, and then type the recommended value in the
Initial size (MB) box.
8. Type the maximum size that you want to allow for paging in the
Maximum size (MB) box, and then click Set.
9. In the Drive [Volume Label] box, click the drive on which Windows is
installed (usually the drive C), and then use one of the following
steps:• If you do not want a paging file on the drive, click No paging
file, and then click Set. A message similar to the following message
appears:
If the pagefile on volume C: has an initial size of less than 126
megabytes, then the system may not be able to create a debugging information
file if a STOP error occurs.
Continue anyway?
Click Yes.

• If you want to keep the minimum size of the paging file on the drive,
click Custom size, and then type a value that is equal to or greater
than the amount of RAM in the computer in the Initial size (MB) box.
Type that same value in the Maximum size (MB) box, and then click Set.

10. The following message appears:
The changes you have made require you to restart your computer before
they can take effect.
Click OK, click OK, click OK, and then click Yes when you are prompted
to restart the computer.
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Black screen error
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How to troubleshoot Windows XP startup problems
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When you try to start Windows XP, the computer may appear to stop responding (hang) with an empty, black screen immediately after the power-on self test (POST) is complete and before the Windows XP logo typically appears on the screen.
CAUSE
This issue may occur if one of the following conditions is true:
Cause 1
This issue may occur if you have a CD, a DVD or a floppy disk in your CD, DVD, or floppy drive when you start the computer.
Cause 2
This issue occurs if one or more of the following elements are corrupted and will not load during the boot sequence of the computer:• Master boot record
• Partition tables
• Boot sector
• NTLDR file

RESOLUTION
To resolve this issue, follow these steps.
Resolution for Cause 1
To resolve this issue, remove the media in your CD, DVD, or floppy drive and then restart the computer.
Method 1: Troubleshoot the specific element that causes Windows not to load
Note This option requires that you perform multiple steps to determine the exact element that causes the issue. This option may allow for you to keep customizations in Windows.1. Restart your computer in
safe mode. To do this, press the F8 key while Windows is starting. Then, create a Windows XP boot disk to start the computer.
If you can start the computer from the boot disk without receiving an error message, the damage is limited to the master boot record, the boot sector, or the NTLDR file. After Windows XP is running, immediately back up all data before you try to fix the boot sector.
Use Disk Management to view the partition information and to verify that the disk partition (or partitions) is correct. To use Disk Management, follow these steps: a. Click Start, right-click My Computer, and then click Manage.
b. Expand Storage, and then click Disk Management.
If invalid partitions are present or you cannot start your computer by using a boot disk, consider reinstalling Windows XP on your computer and restoring your data and configuration information from a recent backup.
If you do not have a current backup copy of the data on the computer, contact a computer specialist to determine the best method of data recovery and configuration.
2. Run a current virus scanning program to verify that no virus is present.
3. Repair the master boot record by using the FIXMBR command from the Windows XP Recovery Console.
Warning If your computer is infected with a virus and you use the FIXMBR command, you may be unable to start the computer. Before you use this command, make sure that the computer is not infected with a virus.
4. If the primary boot partition is a FAT partition, use the FIXBOOT command from the Windows XP Recovery Console to write a new boot sector on the system partition, and then use the FIXMBR command to repair the master boot record.
Method 2: Repair your Windows installation
Note Repairing your Windows installation may change the configuration of Windows. You may also have to follow this step if you complete all the troubleshooting in steps option 1 and the problem is not resolved. 1. Use the Windows XP CD-ROM to start your computer. On the Welcome to Setup screen, press ENTER to set up Windows XP.
2. Press F8 to agree to the license agreement.
3. Use the ARROW keys to select the Windows XP installation that you want to repair, and then press R.
Windows XP Setup repairs the installation files, Windows XP automatically restarts, and then the Setup program finishes the repair of your Windows XP installation.
4. Follow the remaining steps to set up Windows.
Note You must have your 25-character product key to complete these steps.
5. As soon as this issue is resolved, make sure that the firewall is enabled
6. Run a virus scan on the computer because problems with corrupted elements can be attributed to viruses.
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This tweak reduces the time XP waits before automatically closing any running programs when you give it the command to shutdown.
Go to Start then select Run
Type 'Regedit' and click ok
Find 'HKEY_CURRENT_USER¥Control Panel¥Desktop'Select 'WaitToKillAppTimeout'
Right click and select 'Modify'
Change the value to '1000′
Click 'OK'
Now select 'HungAppTimeout'
Right click and select 'Modify'
Change the value to '1000′
Click 'OK'
Now find 'HKEY_USERS¥.DEFAULT¥Control Panel¥Desktop'
Select 'WaitToKillAppTimeout'
Right click and select 'Modify'
Change the value to '1000′
Click 'OK'
Now find 'HKEY_LOCAL_MACHINE¥System¥CurrentControlSet¥Control'
Select 'WaitToKillServiceTimeout'
Right click and select 'Modify'
Change the value to '1000′
Click 'OK'
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The Complete Guide To Optimising Windows XP

One of the most common troubleshooting problems in Windows XP is the failure of a system to start up properly. These failures can be caused by a number of issues, including poorly written or malicious software, faulty device drivers, hardware incompatibilities, corrupt or missing system files and incorrect system configurations. Determining the source of the problem, and fixing it, is easier if you use a methodical, step-by-step approach.
The first question that should be asked when troubleshooting startup problems for Windows XP is: What changed? If a user has just loaded new software, added new hardware, updated drivers or made a change to the system configuration, you should assume this was the cause of the issue until you have ruled it out by undoing the change. This includes operating system updates from Microsoft, which have been known to cause an occasional issue. If a recent change is not a potential cause of the startup failure, you should suspect hardware failure, viruses or malicious software or data corruption. Troubleshooting the issue will depend on the point at which startup fails. The further along in the startup process the failure occurs, the easier it is to troubleshoot and repair.
If the workstation starts normally and fails after logon
The problem may be related to a user profile, network logon script, application, driver or service. If the system produces an error message or blue screen, copy the message and check Microsoft's Knowledge Base to see if it is a known issue and if a workaround or patch exists. If the issue is not in Microsoft's database, try searching technical discussion groups, third-party sites or Usenet.
If you do not receive an error message, and the system simply hangs or continually restarts:
1. Try logging in with a different account. If this resolves the issue, the problem may be related to the user's profile, account profile, permissions or group policy settings. Start by checking the event log on the local machine by using the Microsoft Management Console.
2. Try logging with a local account. If this resolves the issue, the problem may be related to authentication, networking, logon scripts, drive mappings or related issues. Again, the workstation's event logs may provide additional clues to the cause of the failure.
3. Try booting into Safe Mode by pressing F8 during startup and choosing Safe Mode from Windows Advanced Options Menu. Safe Mode loads Windows with a minimal set of drivers and services. If the problem still occurs, it is most likely related to corrupt or missing operating system files or hardware. If the problem does not occur, it is likely to be a driver, service or startup application issue.
4. Enable Bootlogging by pressing F8 during startup, and choosing Enable Bootlogging from the Windows Advanced Options Menu. Bootlogging is a diagnostic feature that will list every driver the operating system tries to load. It creates a text file named Ntdtlog.txt in the Windows directory that can be opened with Notepad. You can also check the status of your hardware devices using Device Manager, which can be accessed via the Microsoft Management Console, or by right clicking the My Computer icon, clicking Properties, selecting the Hardware tab, and clicking the button labeled "Device Manager." From the Device Manager menu, you can add, remove or disable hardware, as well as update or roll back drivers.
5. Perform a clean boot. A clean boot is similar to Safe Mode, except that it offers greater control of the boot process. Here are the steps:
o Logon onto the workstation using an account with Administrator privileges.
o Click Start, click Run, type msconfig in the Open box, and then click OK.
o On the General tab, select Selective Startup, and clear the checkmarks next to the Process System.ini, Process Win.ini File, and Load Startup Items. (Note: You will not be able to clear the "Use original Boot.ini" check box.)
o Next, click the Services tab and check the option to Hide All Microsoft Services. This option will display only the services started by non-Microsoft applications. Select the Disable All option. Click Apply, then click OK and reboot. WARNING: If you clear the Load System Services option on the General tab of the System Configuration Utility, or if you disable all Microsoft services on the Services tab, then all of the restore points for the System Restore utility are deleted.
o If the system starts normally, restart the msconfig utility, choose the General tab, and select the box to next Process System.ini File, click OK and restart the system. If the problem does not reoccur, repeat this step for the Process Win.ini File, Load Startup Items and Load System Services options. If the problem reoccurs, the last item enabled contains the source of the problem.
o If the problem reoccurs after selecting the Load System Services option, you can use the msconfig utility to load each service one at a time until you discover the source of the problem. Services can also be enabled or disabled via the Microsoft Management Console, or via the Computer Management Console.
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There are lots of ways to do this but by far the easiest is to run TCP/IP Optimizer
Download and install
Click the General Settings tab and select your Connection Speed (Kbps)
Click Network Adapter and choose the interface you use to connect to the Internet
Check Optimal Settings then Apply
Reboot
Optimise Your Pagefile
If you give your pagefile a fixed size it saves the operating system from needing to resize the page file.
Windows XP sizes the page file to about 1.5X the amount of actual physical memory by default. While this is good for systems with smaller amounts of memory (under 512MB) it is unlikely that a typical XP desktop system will ever need 1.5 X 512MB or more of virtual memory. If you have less than 512MB of memory, leave the page file at its default size. If you have 512MB or more, change the ratio to 1:1 page file size to physical memory size.
Right click on My Computer and select Properties
Select the Advanced tab
Under Performance choose the Settings button
Select the Advanced tab again and under Virtual Memory select Change
Highlight the drive containing your page file and make the initial Size of the file the same as the Maximum Size of the file.
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Windows XP has a performance monitor utility which monitors several areas of your PC's performance. These utilities take up system resources so disabling is a good idea. To disable:
+download and install the Extensible Performance Counter List
+Then select each counter in turn in the 'Extensible performance counters' window and clear the 'performance counters enabled' checkbox at the bottom.button below
>>Improve Memory Usage With Cacheman
Cacheman Improves the performance of your computer by optimizing the disk cache, memory and a number of other settings. Once Installed:
+Go to Show Wizard and select All
+Run all the wizards by selecting Next or Finished until you are back to the main menu. Use the defaults unless you know exactly what you are doing
+Exit and Save Cacheman
+Restart Windows
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