Sometimes while working, The mouse freezes and the screen seems to have come to halt and also keyboard does not respond as well.This is generally a computer hang. Computer hangs because of Overheating of processor or Motherboard. If the cooling fan is faulty, the processor gets heated up and ceases to work beyond a particular temperature. Or may be due to Faulty hard drive hard disc problems also hangs the computers in case the important Operating System files needed to keep the computer running, become in-accessible.

To Fix the PC hangs (computer hang problem),you can follow two steps:

Step1: Check that the cooling fans on the processor is working properly or not. So ensure that the fan is working fine and is clean. If not, then get the fan replaced. Also check for the additional fans on your computer casing/cabinet(if any).

Step2: To Fix this, run a disk scan which checks for disc errors and fixes the bad sectors (some examples are scandisk and checkdisk utilities in windows). If there are bad sectors which can not be repaired, then you need to replace your hard disc.

Tip for better performance: Once there are no bad sectors and the disc scan is complete, do a de-fragmentation of your hard disc partition(this may take long time), it will help the computer to access files easily and computer runs better(also fast in some cases).
These three steps will fix your computer hangs considerably.

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Symantec launches online PC tech support services

How to Improve Boot Times

How to go to Recovery console:

Paging file

Symantec on Tuesday announced two premium online services that help tweak the performance of PC desktops through remote access by qualified technicians.
Both services are only available to customers using Windows XP and Vista, and are open to customers not currently using any Norton products.
One is a diagnostic service called PC Checkup for $29.99. "Think of it like taking your car to the auto dealership service," said Lenny Alugas, vice president of Norton Premium Services. The technician will perform a series of tests then inform the customer if additional services are necessary. The second premium service, PC Tune Up, is more invasive. At $69.99, the technician will run a diagnostic, then fine-tune the operating system for performance. Both services include "next step" recommendations so that customers can be aware of the causes and take better care of their PCs in the future.
The market for these services, a Symantec representative said, a skewed toward a female audience that is technical but doesn't have the time to figure out a problem by themselves. In 2007 Consumer Reports found that 1.8 million U.S. households had junked their PCs over the past two years simply because of performance problems.
"The biggest competitor in the market is friends and families of people who need to have their computers fixed," said Alugas. Other competition includes small PC repair shops and some of the larger electronics retailers that have tech benches.
When asked how the services complement or compare with software already sold by Symantec, Alugas said, "In Norton 360, we will delete your Internet cache or empty your recycle bin, but we don't try to manage your start-up items." He described the services as much more interactive.
The two services, along with Norton technical support (which is now free), use LogMeIn Rescue, a remote access client, that allows the Norton technician to manipulate the PC while you watch. The technician can simultaneously chat via text with the customer, querying about the uses of particular unused applications in memory or on the hard drive itself. Nothing is done without the customer being aware, said Alugas.
He said the services grew out of an observation that customers would often call for Norton technical support, then discover it wasn't a Norton problem but something eating up all their RAM or that they didn't have as much hard drive space as they thought. The two online services are organic to Norton and not the product of a recent acquisition by Symantec.
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How to Improve Boot Times
Paging file
Black screen error
Improve XP Shutdown Speed

A great new feature in Microsoft Windows XP is the ability to do a boot defragment. This places all boot files next to each other on the disk to allow for faster booting. By default this option in enables but on some builds it is not so below is how to turn it on.
Go to Start Menu and Click Run
Type in "Regedit" then click ok
Find "HKEY_LOCAL_ MACHINE¥SOFTWARE¥Microsoft¥Dfrg¥BootOpt imizeFunction"
Select "Enable" from the list on the right
Right on it and select "Modify"
Change the value to "Y to enable"
Reboot .
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How to go to Recovery console
Paging file
Black screen error
Improve XP Shutdown Speed

1.1.Insert the windows xp cd.

2.Restart the computer and keep pressing del,f2,f10,f1,f8 and then you will be in bios.

3.In bios,change the boot system(select cdrom)

When you see the "Welcome To Setup" screen, you will see the options below

(This portion of the Setup program prepares Microsoft

Windows XP to run on your computer:

To setup Windows XP now, press ENTER.

To repair a Windows XP installation using Recovery Console, press R.

To quit Setup without installing Windows XP, press F3.)

4.Press R to go to the recovery console.

Scenerio:::--

(a) If you forget adminstrator's password and user's passwords.

Insert the windows xp cd,restart the computer,keep taping del to go to bios,select the

boot system .

Select the XP installation you want to repair from the list and press R to start the repair.

After getting gui ,press shift+f10 to get the command prompt,type

control(space)userpasswords2 and then we can reset the password.

(b) If he forget the user password and administrator is blank.

Either go to safe mode and go to user accounts in control panel or you can directly go the

control panel without safe mode.

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Paging file

Black screen error

Optimise your internet connection

Disable Performance Counters

iYogi – a leading provider of technical support services with horizons in the US, UK, Canada and Australia – today announced the launch of its exclusive server monitoring tools for small businesses. The new product offers integrated technology solutions to surmount the users’ unique IT support requirements thereby enabling them to derive and share information, data, enable network performance analysis, and security trends critical to plan and mana ge their set of servers – 24x7.

Uday Challu, iYogi’s CEO commented, “Holding a significant niche for itself in the computer support industry, iYogi has always known to be on the forefront of adapting breakthrough technology to exceed customer service expectations. This time we have developed a tool offering value-add functionality which will help small business customers maximize the business outcomes of IT.”

iYogi’s monitoring tool provides real time observation and monitoring solutions to ensure more robust and reliable IT support and infrastructure for small buinesses. Small Business owners also get a comprehensive assesment of their IT environment to meet technology needs with the scalability for future growth and create preventative measures based on quick analysis of network device alerts, pre-failure indicators, performance benchmark and security issues.

The new Monitoring and performance tool will provide small business with the opportunity to test all technical and non-technical aspects of their servers and help them to strengthen overall IT infrastructure. The array of services will include: Patch Management, Security Auditing, Site Inventory, Real Time Alerting Script Based Management, and Rights Management Services for all critical server issues.

“Irrespective of the business being small or large, when the consumer chooses iYogi, he leverages the potential of an elite taskforce of Microsoft Certified System Engineers and Cisco Certified Network Associates, ready to service their critical assets, using the most advanced network asset tracking and Performance monitoring”, adds Challu.

Another factor where the Company aims to distinguish itself from its competitors is product pricing. Embracing the concept of service quality, iYogi offers competitively priced technical support services at no-haggle, low prices.

As for its small business support, the Company has integrated its exclusive Monitoring and Alerting Services under one price umbrella of just $480 annually. per server i.e. $49.99 per month. The price is certainly hard to find anywhere else.

For more information on iYogi Small Business Support, visit http://www.iyogibusiness.com/

Contact Details:
Company Name: iYogi Technical Services Pvt Ltd
Address: iYogi Inc.
12 Desbrosses Street
3rd Floor
New York, NY 10013
Toll Free no:1-800-237-3901
Work Number: 1-212-229-0901
Fax Number: 1-888-867-2715

The paging file is the area on the hard disk that Windows uses as if it
were random access memory (RAM) This is sometimes known as "virtual
memory." By default, Windows stores this file on the same partition as
the Windows system files. You can increase the performance of Windows,
and increase free space on the boot partition, by moving this file to a
different partition.

How to Move the Paging File:
1. Log on to the computer as Administrator.
2. Click Start, and then click Control Panel.
3. Click Performance and Maintenance, and then click System.
4. Click the Advanced tab, and then under Performance, click Settings.
5. Click the Advanced tab, and then under Virtual memory, click Change.

6. In the Drive [Volume Label] list, click a drive other than the one
on which Windows is installed (Windows is usually installed on the drive
C). Under Total paging file size for all drives, note the value that
is displayed next to Recommended.
7. Click Custom size, and then type the recommended value in the
Initial size (MB) box.
8. Type the maximum size that you want to allow for paging in the
Maximum size (MB) box, and then click Set.
9. In the Drive [Volume Label] box, click the drive on which Windows is
installed (usually the drive C), and then use one of the following
steps:• If you do not want a paging file on the drive, click No paging
file, and then click Set. A message similar to the following message
appears:
If the pagefile on volume C: has an initial size of less than 126
megabytes, then the system may not be able to create a debugging information
file if a STOP error occurs.
Continue anyway?
Click Yes.

• If you want to keep the minimum size of the paging file on the drive,
click Custom size, and then type a value that is equal to or greater
than the amount of RAM in the computer in the Initial size (MB) box.
Type that same value in the Maximum size (MB) box, and then click Set.

10. The following message appears:
The changes you have made require you to restart your computer before
they can take effect.
Click OK, click OK, click OK, and then click Yes when you are prompted
to restart the computer.
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Black screen error
Improve XP Shutdown Speed
How to troubleshoot Windows XP startup problems
Optimise your internet connection
Disable Performance Counters
Speedup Folder Browsing

When you try to start Windows XP, the computer may appear to stop responding (hang) with an empty, black screen immediately after the power-on self test (POST) is complete and before the Windows XP logo typically appears on the screen.
CAUSE
This issue may occur if one of the following conditions is true:
Cause 1
This issue may occur if you have a CD, a DVD or a floppy disk in your CD, DVD, or floppy drive when you start the computer.
Cause 2
This issue occurs if one or more of the following elements are corrupted and will not load during the boot sequence of the computer:• Master boot record
• Partition tables
• Boot sector
• NTLDR file

RESOLUTION
To resolve this issue, follow these steps.
Resolution for Cause 1
To resolve this issue, remove the media in your CD, DVD, or floppy drive and then restart the computer.
Method 1: Troubleshoot the specific element that causes Windows not to load
Note This option requires that you perform multiple steps to determine the exact element that causes the issue. This option may allow for you to keep customizations in Windows.1. Restart your computer in
safe mode. To do this, press the F8 key while Windows is starting. Then, create a Windows XP boot disk to start the computer.
If you can start the computer from the boot disk without receiving an error message, the damage is limited to the master boot record, the boot sector, or the NTLDR file. After Windows XP is running, immediately back up all data before you try to fix the boot sector.
Use Disk Management to view the partition information and to verify that the disk partition (or partitions) is correct. To use Disk Management, follow these steps: a. Click Start, right-click My Computer, and then click Manage.
b. Expand Storage, and then click Disk Management.
If invalid partitions are present or you cannot start your computer by using a boot disk, consider reinstalling Windows XP on your computer and restoring your data and configuration information from a recent backup.
If you do not have a current backup copy of the data on the computer, contact a computer specialist to determine the best method of data recovery and configuration.
2. Run a current virus scanning program to verify that no virus is present.
3. Repair the master boot record by using the FIXMBR command from the Windows XP Recovery Console.
Warning If your computer is infected with a virus and you use the FIXMBR command, you may be unable to start the computer. Before you use this command, make sure that the computer is not infected with a virus.
4. If the primary boot partition is a FAT partition, use the FIXBOOT command from the Windows XP Recovery Console to write a new boot sector on the system partition, and then use the FIXMBR command to repair the master boot record.
Method 2: Repair your Windows installation
Note Repairing your Windows installation may change the configuration of Windows. You may also have to follow this step if you complete all the troubleshooting in steps option 1 and the problem is not resolved. 1. Use the Windows XP CD-ROM to start your computer. On the Welcome to Setup screen, press ENTER to set up Windows XP.
2. Press F8 to agree to the license agreement.
3. Use the ARROW keys to select the Windows XP installation that you want to repair, and then press R.
Windows XP Setup repairs the installation files, Windows XP automatically restarts, and then the Setup program finishes the repair of your Windows XP installation.
4. Follow the remaining steps to set up Windows.
Note You must have your 25-character product key to complete these steps.
5. As soon as this issue is resolved, make sure that the firewall is enabled
6. Run a virus scan on the computer because problems with corrupted elements can be attributed to viruses.
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Improve XP Shutdown Speed
How to troubleshoot Windows XP startup problems
Optimise your internet connection
Disable Performance Counters